Registered Wealth Management Client Associate

Bank of America•Farmington Hills, MI

About The Position

Merrill Wealth Management provides goals-based wealth management and investment products and services to individuals, companies, and institutions. Financial Advisors and Wealth Management Client Associates help clients pursue their goals through personal advisory relationships, investment insights from Merrill, and banking services from Bank of America. Merrill supports an in-office culture focused on collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs. The Registered Wealth Management Client Associate provides client service support to potentially multiple Financial Advisors. The role supports strategic objectives and operational excellence within the Financial Advisor’s business, advocates for clients, and tailors solutions to specific needs. The associate is generally the most frequent Merrill point of contact for clients’ service needs.

Requirements

  • Currently hold FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 licenses; Series 63 and Series 65 are accepted in lieu of Series 66.
  • Advanced industry knowledge and an understanding of investment products.
  • Be an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
  • Demonstrate a client-centric mindset and act in the client’s best interest.
  • Ability to learn and adapt to new information and technology platforms.
  • High school diploma, GED, secondary school, or equivalent.

Nice To Haves

  • Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
  • Comfort operating in a fast-paced environment with changing and evolving responsibilities.
  • Detail-oriented approach.
  • Commitment to continuous learning and professional growth.
  • Sound judgment and discretion when handling sensitive information.
  • Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.
  • Professional verbal and written communication skills.

Responsibilities

  • Provide excellent client service by educating clients about the bank’s service and banking offerings.
  • Ensure client materials are timely, accurate, and complete, and follow up on client and Financial Advisor requests.
  • Help ensure practices align with bank policies and procedures to support operational excellence, protect clients, and manage risk.
  • Identify, deepen, and maintain client relationships by emphasizing the bank’s offerings and promoting banking in day-to-day practices, and communicate outcomes to the Financial Advisor.
  • Support day-to-day team activities and needs, including covering roles during absences or seasonal increases in need, while maintaining a client-first mindset.
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