Registered Veterinary Technician

Petco•Villa Italia, CO
•Onsite

About The Position

The Registered Veterinary Technician provides veterinary care to patients at a Vetco Total Care full-service hospital and customer care to their owners. The technician represents Petco’s mission and values, helps lead the technical and customer support team, and contributes to a cohesive, motivated hospital team focused on patient well-being and a positive client experience. The position involves supporting veterinarians with routine and emergency appointments, surgery, dentistry, euthanasia, and inpatient care. The technician gathers and records patient histories and vital signs, maintains electronic medical records, obtains and processes laboratory samples, handles and dispenses medications as directed, and prepares, monitors, and supports patients through procedures and recovery. The role also includes client communication and education, appointment scheduling, inventory and records maintenance, accounts receivable, training support for new staff, and maintaining a clean hospital environment. The majority of duties take place in a Vetco Total Care hospital and involve frequent direct contact with clients and their pets. The role requires bending, kneeling, lifting up to 30 pounds as necessary, and standing for long periods. Patient-care activities are directly supervised by veterinarians and the Hospital Office Manager or Hospital Leader on Duty; overall direction comes from the Hospital Office Manager. This position has no immediate supervisory duties.

Requirements

  • Completed college or college-equivalent education as required to become a Credentialed Veterinary Technician in the state where the hospital is located.
  • At least 1 year of previous experience as a Veterinary Technician or working in a veterinary practice.
  • Excellent written and verbal communication skills.
  • Compassionate and sympathetic demeanor, with the ability to remain professional during emotional and stressful situations.
  • Telephone and computer skills.
  • Ability to work as a team member, learn new techniques and treatments, offer creative ideas, and accept change.

Responsibilities

  • Greet clients and patients, escort them to exam rooms, obtain weights and vital signs, and record information and patient histories in the electronic medical record.
  • Assist veterinarians with routine and emergency appointments, surgery, dentistry, and euthanasia.
  • Restrain patients; obtain and process laboratory samples; handle and dispense medications as directed; and maintain electronic medical records.
  • Schedule appointments, communicate with and educate clients, relay test results, maintain and update inventory and patient/client records, and manage accounts receivable.
  • Prepare patients for surgical and dental procedures; support anesthesia induction and monitoring under veterinary direction; monitor recovery; and prepare patients for discharge or transfer to an overnight care facility.
  • Provide in-hospital treatments, including injectable and oral medications and intravenous therapies; care for patients by keeping them clean, watered, and fed when indicated and directed; and walk canine patients when needed for elimination.
  • Participate in training new staff and sharing knowledge as required.
  • Keep the hospital neat and clean, completing cleaning according to needs and the maintenance schedule.
  • Perform additional duties as assigned and provide backup phone and front-desk support as needed.

Benefits

  • Health and financial benefits
  • 401(k)
  • Incentives
  • Paid time off (PTO)
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