Registered Pharmacy Technician - 15 Month Contract

Shoppers Drug Mart•Mississauga, ON

5d•CA$54,000 - CA$70,000•Onsite

About The Position

The Registered Pharmacy Technician is responsible for all administrative/technical duties related to the dispensing, and where applicable, scheduling and/or shipping of medications. The Registered Pharmacy Technician communicates with patients regarding SDM Specialty Health Network (SDMSHN) Pharmacy services and clarify issues with physicians, nurses, pharmacists, and other parties involved in providing healthcare to the patient. The Registered Pharmacy Technician coordinates relevant information with reimbursement services, operations and finance departments regarding medication dispensing and appropriate billing. The Registered Pharmacy Technician performs sterile compounding in cleanrooms and oversee maintenance of cleanrooms in compliance with provincial authority in the province of practice. The Registered Pharmacy Technician plays a pivotal role in the coordination of internal and external workflows and communications to ensure medications are provided on a timely basis to SDMSHN patients. This includes data entry, prescription filling, workflow management, coordination and billing accuracy. The incumbent must possess a thorough knowledge of Pharmacy Practices. The Registered Pharmacy Technician will be called upon to support and/or lead special initiatives and projects as required by the Specialty Pharmacy Manager.

Requirements

Pharmacy Technician certification and maintain registration with Provincial College of Pharmacy
Three (3) years of relevant pharmacy experience
Excellent organizational skills with attention to detail
Ability to work collaboratively in a team environment
Ability to handle multiple demands made simultaneously under short time constraints
Excellent verbal and written communication skills
Strong problem-solving skills
Knowledge of Pharmacy software systems and MS Office Applications
Flexible and adaptable to changes of responsibility reflective of business needs including rotational shifts

Nice To Haves

Previous sterile (hazardous and non-hazardous) compounding experience
Knowledge of USP797/USP800/NAPRA Standards

Responsibilities

Review received prescriptions and documents for completeness
Triage production and workflow
Accurate and timely entry of demographic information, payer information, clinical notes and prescriptions into computer systems
Generation of medication labels to enable timely dispensing and delivery
Accurate labeling and preparing of medications for review by the pharmacist or registered pharmacy technician (where applicable)
Oversee delivery of medication to patients. This may include packing and shipping as required
Collation and filing of dispensing documents according to Pharmacy regulations and procedures
Follow-up on any unsuccessful deliveries or back-ordered items
Generation of delivery schedules in advance to ensure continuity of therapy for patients
Fax and/or call physicians’ offices to acquire reorders on medications in a timely fashion to maintain patient therapy
Conduct product verification (final check) on prescription orders to ensure accuracy and completeness prior to delivery, as required
Escalate all clinical verification aspects of dispensing and patient counselling to the Pharmacist
Answer SDMSHN Pharmacy telephone calls, dealing with inquiries within the scope of knowledge and within SOPs and Provincial parameters; transfer calls to the pharmacist or other team members as appropriate
Order pharmacy products and perform quarterly physical counts according to processes and procedures in order to maintain pharmacy inventory levels
Ensure proper storage, handling, disposal of drugs in accordance with Standard Operating Procedures (SOPs) and regulatory requirements
Process credit card billings for patients and review each order for accuracy and completeness
Record keeping, including timely filing of documents and prescription hard copies.
Maintain privacy and confidentiality according to provincial and federal regulations
Follow Required Operating Procedures (ROPs) and SOPs requirements at all times per company procedure
Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures.
Oversee maintenance of cleanrooms in compliance with provincial authority in the province of practice.
Perform sterile compounding using principles of NAPRA/USP797/USP800 guidelines while following appropriate aseptic techniques
Participate in quality assurance programs (including training, assessment)
Support orientation and training of staff
Demonstrate teamwork, engagement, and apply Blue Culture and Core Values in all interactions
In collaboration with the pharmacy manager, support the orientation and training of team members.
Perform other duties, support and/or lead special initiatives and projects, as required by Pharmacist or Specialty Pharmacy Manager