REGISTERED NURSE

Primary Care Associates of Appleton•Appleton, WI

11d

About The Position

The Registered Nurse manages patient telephone calls and assists the physician with patient care in an office setting. This weekend triage role is in the Nursing department and reports to the Provider/Director of Nursing. Friday hours are negotiable; Saturday hours are 8:00 AM–12:00 PM and Sunday hours are 9:00 AM–12:00 PM. The role has no supervisory responsibilities.

Requirements

Graduate of an NLN-accredited Registered Nursing program.
Valid, unrestricted RN license in the State of Wisconsin.
Current BLS for healthcare certification, which must be maintained.
Associate’s degree or equivalent from a two-year college or technical school, or six months to one year of related experience and/or training, or an equivalent combination of education and experience.
Emergency Room or Urgent Care experience.
Computer skills with Office Suite, payroll systems, and EPIC.
Excellent knowledge of medical terminology, physiology, and anatomy.
Pleasant and effective communication skills and ability to work well with all customers of Primary Care Associates.
Ability to prioritize and work efficiently, function cooperatively as part of a team, and work under pressure in a fast-paced environment.
Strong organizational skills and flexibility in work schedule.
Frequently stand, walk, bend, and stoop, and talk or hear; continually use hand and finger dexterity.
Occasionally lift and/or move up to 60 pounds independently.
Vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Frequently exposed to bloodborne and airborne pathogens or infectious materials.

Nice To Haves

Previous experience in a medical office setting preferred.

Responsibilities

Handle patients’ clinical telephone calls.
Counsel patients’ families regarding illness, injury, and other patient-care questions.
Advise patients according to established clinical protocols when physician input is not required.
Monitor laboratory, x-ray, ECG results, and other pertinent medical data under physician guidance.
Complete referrals and STAT prior authorizations.
Monitor and manage health-maintenance topics for a designated patient panel.
Greet and escort patients to exam rooms; note their chief complaint or purpose for the visit and prepare the exam room accordingly.
Interview patients, measure vital signs, and record information in patient charts.
Give injections and other medications under physician supervision when applicable.
Instruct patients on preparation for tests and procedures.
Record laboratory, x-ray, ECG results, and other pertinent medical data in patient charts.
Handle incoming and outgoing mail and ensure doctors see necessary information.
Call prescriptions and refills in to pharmacies.
Schedule follow-up, referral, surgery, x-ray, and laboratory appointments.
Assess and schedule same-day appointments when needed.
Consult other departments regarding patient-care matters.
Communicate politely, courteously, and clearly with callers, patients, physicians, staff, and others, supporting high-quality customer service.
Complete assigned duties in a timely and accurate manner.
Maintain cooperative, supportive professional relationships and contribute to a team-oriented workplace.
Comply with company policies and procedures, maintain scheduled hours, and protect patient confidentiality.
Perform other related duties as assigned by management.