Registered Nurse - Otolaryngology
About The Position
The Clinical Nurse/Registered Nurse uses the nursing process of assessment, planning, implementation, and evaluation to provide safe, therapeutic, patient-centered care in outpatient settings. As an integral member of the interdisciplinary healthcare and nursing teams, the nurse performs established nursing procedures, coordinates patient care, and supports patients with complex clinical needs. The nurse maintains the knowledge, clinical judgment, and competencies required to perform assigned responsibilities within the legal scope of the California Nurse Practice Act. The position is accountable to the Nurse Manager for overall work performance. This position supports adult and pediatric patients in outpatient clinical settings across UCSF Health locations, which may include Parnassus, Mount Zion, Bayfront, satellite clinics, UCSF Health partnerships, and other off-site locations where UCSF faculty provide care.
Requirements
- At least 6 recent months of Ambulatory/Outpatient Otolaryngology experience.
- At least 2 recent years of ICU, Medical/Surgical, or ED inpatient experience.
- Strong written and oral communication skills.
- Demonstrated experience working in a multidisciplinary healthcare setting.
- Current licensure as a Registered Nurse in the State of California.
- Current healthcare provider CPR certification.
Nice To Haves
- BSN or MSN.
- Experience in Otolaryngology and head and neck conditions, including tracheostomies.
- Experience with EPIC.
Responsibilities
- Perform telephone triage and manage patient in-basket messages by assessing clinical concerns and coordinating appropriate follow-up.
- Respond to urgent-line calls and provide timely, accurate clinical guidance within the RN scope of practice.
- Provide nursing support for patients with routine and complex clinical needs, including urgent or emergent situations in the outpatient setting.
- Conduct nurse-only visits, including immunizations, medication-related education, and other patient education.
- Assist providers with in-clinic procedures and other patient-care activities as needed.
- Room patients and provide clinical coverage for Medical Assistants and Licensed Vocational Nurses during staffing shortages, breaks, or other operational needs.
- Coordinate patient care with physicians, advanced practice providers, nursing colleagues, and other interdisciplinary healthcare team members.
- Assist with managing and coordinating care delivered by other members of the nursing team.
- Provide cross-coverage across Otolaryngology subspecialties and clinical locations based on operational and patient-care needs.
- Support clinical procedures and coordinate transport and processing of scopes and instruments through appropriate departments, including Endoscopy, RPC, and Sterile Processing.
- Assist with onboarding, procedural training, and competency validation/sign-offs for nursing and clinical staff in the primary clinic and at off-site locations.
- Maintain the clinical knowledge and competencies needed to safely support specialized Otolaryngology procedures and patient populations.
- Complete and coordinate clinical administrative activities, including prior authorizations, durable medical equipment documentation, prescription refills, home health forms, and disability-related documentation.
- Assist with developing, reviewing, and maintaining nursing grids, workflows, protocols, and procedures specific to departmental needs.
- Participate in nursing committees, Unit-Based Leadership Team (UBLT), TNB, and other applicable meetings.
- Collaborate with nursing leadership and interdisciplinary colleagues on quality improvement initiatives and provide feedback to improve patient care, safety, efficiency, and clinical operations.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
