Registered Nurse - Care Team

MIDWEST SPINE & BRAIN INSTITUTE LLC•Saint Paul, MN

2d•$37 - $46

About The Position

Midwest Spine & Brain Institute is seeking a Registered Nurse to join its care team and serve as a key point of contact for patients navigating complex spine and brain conditions. The RN provides clinical triage, assessment, and guidance through phone, patient portal, email, and in-person interactions; educates patients about conditions, procedures, recovery plans, and self-care; and coordinates care with providers, advanced practice providers, interdisciplinary teams, and external facilities to support safe, timely, high-quality care. The role includes postoperative follow-up calls within a few days after discharge, including symptom, wound, and pain assessments, with concerns reported to providers as appropriate. The RN implements orders under standing protocols and provider guidance, maintains thorough and timely electronic health record documentation, and assists other care team members as needed. The position also supports quality improvement, preventive care, regulatory compliance, and opioid-prescribing policies. The position is part-time and based at the St. Paul Doctors Professional Building. Travel to the Central Business Office or clinic locations is required for collaboration, training, or clinic coverage. Care team RNs may work onsite at a clinic approximately one day every other week, with additional onsite days as determined by leadership. Travel schedules may change to meet patient-care, staffing, and operational needs.

Requirements

Current, unencumbered Minnesota registered nurse license.
Current BLS CPR certification.
Clinical assessment and critical-thinking skills for patient evaluation and triage.
Ability to maintain knowledge of organizational policies, regulations, and procedures.
Skill in preparing and maintaining accurate, timely, and thorough records.
Ability to communicate clearly, orally and in writing, with patients, families, and team members.
Ability to remain calm during stressful or emergent situations.
Ability to manage time effectively and work independently or collaboratively as needed.
Knowledge of common safety hazards and proper use of personal protective equipment.
Proficiency with electronic health records and Microsoft Office Suite.
Commitment to HIPAA and patient confidentiality standards.
Ability to occasionally lift and carry items weighing up to 30 pounds.
Ability to sit or stand for extended periods while performing computer-based work, phone calls, and patient interactions.
Consistent attendance.
Flexibility and coordination with leadership when travel is needed.

Nice To Haves

Experience with telephone triage.
Knowledge of spine and neurological conditions.

Responsibilities

Respond to patient inquiries by phone, patient portal, email, and in-person encounters with timely, courteous, clinically appropriate guidance.
Assess patients, perform triage, evaluate symptoms, identify urgent or emergent situations, and escalate concerns to providers as appropriate.
Conduct postoperative follow-up, monitor recovery, assess symptoms, wounds, and pain, and educate patients on self-care.
Implement orders according to standing protocols and provider guidance.
Coordinate care with internal teams, providers, advanced practice providers, and external facilities, including prior authorizations, referrals, and medication requests.
Maintain accurate, timely, and thorough clinical documentation in the electronic health record.
Participate in quality improvement initiatives, including protocol and workflow development.
Support immunization and other preventive care initiatives as assigned.
Assist with compliance with regulatory requirements, including OSHA, Department of Health, and DEA requirements.
Assist providers with compliance with opioid-prescribing policies and programs.
Use the electronic health record and other essential technology for daily patient-care and documentation tasks.
Demonstrate flexibility with work assignments and assist other care team members as appropriate.
Participate in departmental meetings, projects, and interdepartmental initiatives as assigned.
Maintain professional licensure and certifications in compliance with regulatory requirements.
Travel to the Central Business Office or clinic locations for team collaboration, training, or clinic coverage.