Registered Nurse - Atrium Health Call Center Remote Night FT 10p-7a

Advocate Health and Hospitals Corporation • Charlotte, NC

48d • Remote

About The Position

This is a full-time, remote overnight position for a Registered Nurse at the Atrium Health Call Center. The role involves performing telephone triage for a diverse patient population, assessing needed care, and collaborating with patients to provide clinical solutions. The nurse will conduct comprehensive nursing assessments in an untraditional environment, participate in team conferences, assess patient education needs, and communicate patient encounters to practices and clients. The position requires adherence to policy guidelines and may involve responding to operational concerns.

Requirements

• Graduate from an accredited School of Nursing required.
• BSN preferred.
• Current license to practice as a Registered Nurse in the state of applicable state required.
• Must apply for and maintain a South Carolina Registered Nurse license and any other Registered Nurse licenses from states that new clients may reside in.
• Experience in telephone triage, pediatrics and ED triage is desired.
• BLS required per policy guidelines.
• Must live within 50 miles of Mint Hill, NC or Winston Salem, NC.
• 5+ years of RN experience.
• Triage experience preferred.
• Must speak English and adapt to fit the patient audience while conveying information.
• Intact sense of sight, hearing, smell, and touch.
• Good finger dexterity.
• Critical thinking skills and ability to concentrate in a fast-paced environment with numerous interruptions.
• Must be able to respond quickly to changes in patient or call center conditions.

Nice To Haves

• BSN preferred.
• Experience in telephone triage, pediatrics and ED triage is desired.
• Triage experience preferred.

Responsibilities

• Performs telephone triage with diverse patient population.
• Assesses needed care and collaborates with patients, and others, to provide clinical solutions.
• Provides comprehensive nursing assessment in an untraditional nursing environment.
• Actively participates in team conferences and helps assess patient education needs.
• Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening.
• Notifies designated leadership of operational concerns.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level