About The Position

The Medallion Program is Mayo Clinic’s concierge medicine model within an internal medicine practice serving adult patients age 18 and older. It provides personalized, relationship-based primary care for patients who value enhanced access, longer appointments, and proactive, coordinated care. Patients are supported by a dedicated care team, with features including same-day or next-day appointments, direct communication with clinicians, and an emphasis on prevention, chronic condition management, and overall wellness. The Registered Nurse cares for Medallion patients in a clinic setting, using a high-touch approach to triage, coordinate care, and provide comprehensive nursing care. The nurse partners closely with physicians and the interdisciplinary team to address acute and chronic needs and serves as a key patient contact to support continuity of care. The position requires adaptability, effective communication, leadership, and critical thinking.

Requirements

  • Graduate of a baccalaureate nursing program accredited by ACEN, CCNE, or NLN CNEA; if the nursing program was not accredited by one of these organizations, at least one year of RN experience in an applicable care setting is required.
  • Entry-level associate degree registered nurses must provide documented evidence of completion of an accredited baccalaureate nursing degree according to the applicable requirements based on RN start date.
  • Two years of nursing experience within the last five years.
  • Excellent verbal and written communication skills.
  • Experience working in a team environment.
  • Computer skills.
  • Ability to work flexible hours, which may include days, evenings, nights, holidays, weekends, and on-call.
  • Ability to adapt to unpredictable situations in the work setting.
  • Demonstrated leadership, effective communication, and excellent critical-thinking skills.
  • Current RN license in accordance with applicable state requirements.
  • Active BLS certification from the American Heart Association or American Red Cross for at least 90 days from the start date; Arizona positions maintain BLS competency, subject to work-area requirements.
  • Additional state licensure and/or specialty certification or training as required by the work area.

Nice To Haves

  • High-touch, customer service-oriented experience.
  • Ambulatory experience.
  • Family medicine or primary care experience.
  • Prior experience with electronic medical record systems.

Responsibilities

  • Care for Medallion patients.
  • Partner closely with physicians and the interdisciplinary team to manage patients’ acute and chronic needs.
  • Serve as a key point of contact for patients and ensure continuity of care.
  • Triage patients, coordinate care, and provide comprehensive RN care in a clinic setting with a high-touch approach.

Benefits

  • Multiple medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Vision plan with a national network.
  • HSA and FSAs for eligible expenses.
  • Competitive retirement package.
  • Competitive compensation and comprehensive benefit plans.
  • Continuing education and advancement opportunities.
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