Registered Nurse - Medallion, Thunderbird - RN

Mayo Clinic • Scottsdale, AZ

5d

About The Position

The Medallion Program is Mayo Clinic’s concierge medicine model within an internal medicine practice serving adult patients age 18 and older. It provides personalized, relationship-based primary care for patients who value enhanced access, longer appointment times, and proactive, coordinated care. Patients are supported by a dedicated care team, with features including same-day or next-day appointments, direct communication with clinicians, and a focus on prevention, chronic condition management, and overall wellness.

The Registered Nurse cares for Medallion patients in a clinic setting using a high-touch approach. The role partners closely with physicians and the interdisciplinary team to manage acute and chronic needs, serves as a key point of contact for patients, and helps ensure continuity of care. The nurse triages and coordinates care and provides comprehensive registered nursing care. The position requires adaptability to unpredictable situations and may involve flexible hours, including days, evenings, nights, holidays, weekends, and on-call.

Requirements

• Graduate of a baccalaureate nursing program recognized by ACEN, CCNE, or NLN CNEA. If the nursing program was not accredited by one of these organizations, at least one year of RN experience in an applicable care setting is required.
• Entry-level associate degree registered nurses with an RN start date on or after April 1, 2020, must provide documented evidence of completion of a baccalaureate nursing degree from an accredited program within five years from the last day of the month of the RN start date. Those with an RN start date before April 1, 2020, must meet the baccalaureate degree completion requirements stipulated by the degree requirement program in place at hire.
• Two years of nursing experience within the last five years required.
• Excellent verbal and written communication skills required.
• Experience working in a team environment required.
• Computer skills required.
• Ability to work flexible hours, which may include days, evenings, nights, holidays, weekends, and on-call.
• Ability to adapt to unpredictable situations within the work setting.
• Demonstrated leadership, effective communication, and excellent critical thinking skills.
• Current RN license in accordance with applicable state requirements.
• Active BLS accepted from either the American Heart Association or American Red Cross, valid for at least 90 days from start. In Arizona, maintain BLS competency; positions not on campus may not require current BLS competency as determined by the work area.
• Additional state licensure and/or specialty certification or training as required by the work area.

Nice To Haves

• High-touch, customer service-oriented experience.
• Ambulatory experience.
• Family medicine or primary care experience.
• Prior experience with electronic medical record systems.

Responsibilities

• Care for Medallion patients.
• Partner closely with physicians and the interdisciplinary team to manage patients’ acute and chronic needs.
• Serve as a key point of contact for patients and ensure continuity of care.
• Triage and coordinate care and provide comprehensive RN care in a clinic setting with a high-touch approach.

What This Job Offers

• Job Type: Full-time