About The Position

The Registered Nurse (RN) provides patient care through face-to-face visits and telehealth nursing. Visits may include reviewing health issues, medications, immunizations, and patient education. Telehealth work includes telephone-based visit planning, arranging laboratory tests and consultations under physician direction, and assessing symptom-related concerns. The RN coordinates nursing care, including direct patient care, patient and family education, and transitions of care. Working within the Mayo Clinic Nursing Professional Practice Model and the ANA Nursing: Scope and Standards of Practice, the RN plans, implements, evaluates, and communicates all phases of care for assigned patients. The RN collaborates daily with physicians, clinical assistants, appointment coordinators, and medical secretaries, and provides leadership through precepting, other leadership roles, and quality improvement efforts. The RN delegates care based on staff skill and experience, patient acuity, fiscal accountability, and available resources. The role requires strong communication, mentoring, and teaching skills. The RN may participate in committees or projects. A subset of employees may be required to drive a personal vehicle as part of the role. The position is eligible for TN sponsorship; successful sponsorship requires state licensure and completion of VisaScreen or an equivalent certification.

Requirements

  • Graduate of a nursing program recognized by ACEN, CCNE, or NLN CNEA.
  • One year of RN experience required; the posting also specifies a minimum of two years of recent RN experience in acute care.
  • Current RN license meeting applicable state requirements before the start date.
  • BLS certification valid for 90 days after the start date; accepted certifications include AHA/Heartcode BLS, Military Training Network, or Red Cross CPR/AED for Professional Rescuers and Health Care Providers.
  • Additional state licensure and/or specialty certification or training as required by the work area.
  • Excellent verbal and written communication skills.
  • Experience working in a team environment.
  • Computer skills.
  • High initiative, leadership, effective communication, and critical-thinking skills.
  • Ability to adapt to unpredictable situations and innovations in the practice environment.
  • Ability to work effectively on a multidisciplinary team and encourage team momentum, enthusiasm, and pride.
  • Ability to interact and communicate successfully with highly professional clientele and build trusting, respectful working relationships.
  • Entry-level associate-degree RNs must provide documented evidence of completing a BSN within the applicable timeframe: within five years from the last day of the month of the RN start date for start dates on or after April 1, 2020; for earlier start dates, according to the degree requirement program in place at hire.

Nice To Haves

  • Bachelor of Science in Nursing preferred.
  • Prior experience with electronic medical record systems preferred.
  • Previous telephone triage experience helpful.

Responsibilities

  • Provide nursing care through face-to-face patient visits and telehealth.
  • Review patient health issues and medications, administer immunizations, and provide patient education.
  • Conduct telephone-based visit planning, including pre-ordering labs and consultations under physician direction, and assess symptom-based concerns.
  • Coordinate nursing care, including direct patient care, patient and family education, and transitions of care.
  • Plan, implement, evaluate, and communicate all phases of care for assigned patients.
  • Collaborate with physicians, clinical assistants, appointment coordinators, and medical secretaries.
  • Provide leadership through precepting, formal or informal leadership roles, and quality improvement efforts.
  • Delegate patient care according to skill level, experience, patient acuity, fiscal accountability, and resource availability.
  • Participate in committees or projects as appropriate.
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