The Registered Nurse (RN) provides professional nursing healthcare to Heartland Health Services’ (HHS) patients, coordinates the day-to-day patient care activities, patient teaching, and telephone communication, in accordance with Heartland Health Services’ mission, strategic goals, federal and state laws and regulations, performance and outcome objectives, and accreditation standards. The RN manages acute, chronic, and episodic high-risk, high-volume patients of all ages with the goal to improve or maintain their current health state. They oversee and monitor patient evaluation, treatment decisions, and/or other related care and consultations to patients as required. The RN facilitates the development and assists with the implementation of standards, policies, procedures, protocols, and guidelines. They support and are involved in continuous quality improvement efforts designed to increase patient outcomes and patient satisfaction. The RN provides appropriate education to patients and family caregivers regarding medical conditions and treatment plans, ensures appropriate use of healthcare resources, and documents care. They coordinate services with other patient care locations as required and maintain communication with allied services. The RN assists clinicians with technical procedures by preparing and informing the patient, and ensures informed consent has been obtained. They perform various patient care procedures and administer medications as directed by a clinician, independently. Routine care for patients is provided and documented accordingly, which may include rooming, vitals, handling paperwork, EHR, and in-basket management. Pertinent patient information is communicated to other members of the healthcare team. The RN obtains information from patients related to illness, determines the priority of patient needs, conducts physical exams to evaluate patient conditions, records and reports symptoms, reactions, treatments, and changes in patient conditions, and provides advice within the scope of their license and according to established protocols. They schedule appointments with clinicians when appropriate and refill patient medications per protocols. The RN may transcribe physician orders for new prescription medication or changes to standing orders. They ensure proper care in the use and maintenance of equipment and supplies, and practice safety, environmental, and/or infection control methods. The RN demonstrates compliance with all clinic policies and procedures along with requirements from various regulatory agencies. They travel to various clinic locations as needed and support clinic compliance with all applicable federal, state, local, and HHS rules, regulations, protocols, and procedures governing the clinical provision of medical services, as well as those relating to workplace safety, public health, and confidentiality. The RN works in consultation with clinical teams, direct clinical support staff, and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services. They maintain and assure the confidentiality of patient information in accordance with HHS’s policies and report building/equipment problems through the appropriate channels. Any clerical duty or department-related task assigned by a supervisor in a continuously changing medical practice is performed, and the RN attends all required staff meetings, department meetings, and any other meetings as required.
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Job Type
Full-time
Career Level
Mid Level