Registered Nurse

Hampton Proton•Hampton, VA

6d•Onsite

About The Position

Hampton University Proton Cancer Institute (Hampton Proton) is seeking a full-time onsite Registered Nurse to be involved with helping the patients through their cancer journey with the goal of breaking down barriers and ensuring that quality care is provided to each patient. Also, participates in the practice’s performance evaluation and quality improvement activities, including the process of evaluating patient satisfaction and, under direction of his/her supervisor, participates in activities to improve quality and patient satisfaction. Communicates and coordinates with other staff members in a team effort to care for the patient. Hampton Proton is the nation’s 8th proton therapy facility and one of the largest free-standing proton clinics in the world. The state-of-the-art treatment and research center has four gantry rooms and one fixed beam room. Hampton Proton has been treating a variety of cancers since August 2010. Hampton Proton provides one of the best healthcare opportunities anywhere in our great nation, and you are a vital member of this important team. How well we accomplish our goals of conquering cancer and saving lives largely depends on your daily contributions, as Hampton Proton’s true character is reflected through the manner in which all of our patients are treated. Your best efforts enable us to continue to achieve excellence in everything we do.

Requirements

Ability to maintain patient confidentiality.
General knowledge of electronic health records.
Excellent leadership, organizational, written and verbal communication, plus excellent interpersonal skills.
Problem solving and decision-making abilities. Always remain composed and professional.
Strong clinical assessment and critical thinking skills required.
Must be able to work in a self-directed manner, with an ability to work with and lead teams
Detail-oriented with the ability to multi-task. Strong time management, organizational and planning skills
Good telephone etiquette.
Answer incoming clinic calls, field and answer questions, schedule appointments, route calls and relay messages as appropriate, working with numerous distractions and interruptions.
Able to navigate and document in various Electronic Medical Records (EMR) platforms.
Current VA RN license (oncology certified nurse preferred) and have a previous healthcare experience in a hospital or busy physician practice (oncology experience is strongly preferred).
Radiation oncology: 1 year (Required)
BSBN (Preferred)
Virginia License (Preferred)

Nice To Haves

Bachelors of Science in Nursing (BSN) degree is a plus.

Responsibilities

Assists and educate patients in understanding their diagnosis, treatment options, and the resources available, including educating eligible patients about appropriate clinical research studies and technologies.
Serves as an essential link between patients and all other care providers. Collaborate with the interdisciplinary Proton team to coordinate and provide patient care.
Facilitate appointments for consultants and support services within established service standards, including social workers, dietitians, physicians, etc.
Develop patient education programs and tools.
Follow patients throughout the care continuum, including inpatient admissions, collaborate with inpatient care management resources, notify the therapy team and provider of changes in patient’s status
Assist and oversee medical assistants in the delivery of patient care / procedures.
Serves as mentor for nursing students or medical staff from outside facilities.
Initiates, builds, and maintains relationships with patients in the clinic, offering support and guidance as they go through Proton Radiation Therapy Treatments.
Able to handle issues through conflict resolution and professional communication.
Passionate, trustworthy, and empathetic when working with clients.
Works with Cancer Registry staff and others to collect data, track outcomes, and support strategic planning processes.
Responsible for outreach efforts to establish and maintain positive working relationships with key customers (physicians, office staff, diagnostic staff, nurses, radiology staff, social services staff, and radiation oncology staff, etc.).
Takes verbal medication orders and procedures order from provider, documents and assigns tasks accordingly to appropriate team member.
Assists pharmacy with prior authorizations if needed. Facilitates and completes provider orders of frequently prescribed medications (Cialis, Flomax, Steroids, etc.).
Follows established facility policies and procedures/practices.
Anticipates and initiates coordination activities assuring the patient has exceptional experience at HUPCI.
Maintain regular communication with the patient’s providers through clinical messages in MOSAIQ, EPIC, Kaiku, emails, and phone calls.
Refer to external specialty services when other issues are identified (i.e., home care, neurology, pulmonology, etc.) per physician’s orders.
Documents every intervention into the appropriate electronic medical record (MOSAIQ, EPIC, Kaiku etc.)
Works with medical interpreters and interpreter services to provide services to patients of other languages.
Assures culturally and age-appropriate care of all patients.
Provides patients with information about their disease, treatment plan, medications, home care needs, follow-up appointments, and referrals to community resource
Manage assigned cases, complete weekly department productivity templates, and assign documents to EMR for MD to review.
Ensure medical records are complete through periodic quality assurance audit and control.
Assists with tracking clinic supply needs and communicate with appropriate personnel/department.
Assists in obtaining pre-authorizations as needed for insurance verification and/or provide clinical information to assist the Patient Coordinator and Financial Counselor.
Maintains standard operating procedures for clinical services to ensure proper procedures, safety and quality assurance requirements are met.
Provides transparent communication regarding productivity challenges with upper management.
Conduct new patient phone interviews and register new patients for consultation assigned by the Director of Nursing.
Participate in activities to improve quality and patient satisfaction.
Protects and maintains patient’s right to privacy, safety, and confidentiality. Provides coverage in all clinical areas as directed by the Director of Nursing.
Assist with the efficient operation of workflow within the department by performing other duties as assigned.