Registered Nurse - Hybrid

Rendr•New York, NY

3d•Hybrid

About The Position

Rendr 360 is a department of Rendr which provides centralized support to our medical practices: care management, care coordination, continuous quality improvement, etc. We are a growing division with many patient-centered projects which provide continuity of care for patients between office visits and help improve clinical outcomes and patient satisfaction.

Requirements

Bilingual English and Chinese (Mandarin and Cantonese) required.
Nursing Degree required.
Current NYS Registered Nurse License required.
Strong communication, interpersonal, and organizational skills.
Ability to complete multiple calls per hour to patients.
Ability to multi-task and use multiple systems, including our EMR to provide medical information and patient support/follow up after the clinical visit.
Passionate about customer service and patient satisfaction.
Courteous, empathic, and professional manner.

Nice To Haves

2+ years clinical nursing experience in a community setting preferred.
Knowledge of healthcare and managed care preferred.

Responsibilities

Follow-up with patients between primary care and specialty visits, including review of associated lab and radiology reports and specialist recommendations, including pre-authorization of tests and referrals.
Work with departmental, medical practice staff, and patients to coordinate and improve care.
Perform care management duties to assess, plan and coordinate all aspects of medical and supporting services across the continuum of care for patients to promote quality, cost-effective care.
Develop, assess, and adjust, as necessary, the care plans of patients based upon assessment with specific objectives and interventions to promote desired outcomes.
Assess the patient's current health status, resource utilization, past and present treatment plan and services, prognosis, short- and long-term goals, treatment and provider options.
Provide patient/family, staff, and physician education.
Facilitate patients' access to network and community-based services.
Participate in patient care quality programs such as Chronic Care Management, Transitional Care Management, telemedicine, quality/care gap closure, risk adjustment, and other payor-specific projects.
Participate in various continuous quality improvement and population health projects.
Participate in departmental, interdisciplinary, and network committees and meetings as appropriate.
Other special duties and projects as needed.