Registered Nurse- Triage

HealthPartners•Chanhassen, MN

1d•Remote

About The Position

Park Nicollet is looking to hire a Registered Nurse to join our Chanhassen Primary Care team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: The Nurse Line Triage nurse works independently providing professional appropriate telehealth nursing services to patients and/or family members. This is done utilizing a systematic approach to nursing practice incorporating assessment, planning, nursing diagnosis, implementation and evaluation in accordance with the Nurse Practice Act and its recognized professional standards. Park Nicollet and other approved Triage Guidelines and Protocols are used to support assessment and plan of care. Implements Population based standing orders to treat patients when appropriate, based on Park Nicollet Health Services standing orders and policies. Will function as a liaison between physicians, patients, and staff in the delivery of complex telephone care. The individual must be flexible and have strong interpersonal skills. The nurse must be a patient advocate, maintaining the patient’s confidentiality and patient rights. The nurse resolves patient concerns or complaints while maintaining a positive, personalized and friendly attitude, addressing patient needs in a timely and appropriate manner. Functions as a mentor to other team members and works collaboratively with team members to identify and resolve department and/or guideline issues through established procedures. Supports a team environment which allows clear communication, positive support and creative thinking.

Requirements

Graduate from course of study in nursing resulting in an associate degree, diploma or baccalaureate degree in nursing.
Must have and maintain a valid Minnesota Registered Nurse License.
BLS provider status in accordance with American Heart Association (AHA) guidelines.

Nice To Haves

One or more years of broad-based nursing experience is required preferably in a clinic, hospital, urgent care or transitional care setting.
Telephone Triage Experience is desirable.

Responsibilities

Works independently providing professional appropriate telehealth nursing services to patients and/or family members.
Utilizes a systematic approach to nursing practice incorporating assessment, planning, nursing diagnosis, implementation and evaluation in accordance with the Nurse Practice Act and its recognized professional standards.
Uses Park Nicollet and other approved Triage Guidelines and Protocols to support assessment and plan of care.
Implements Population based standing orders to treat patients when appropriate, based on Park Nicollet Health Services standing orders and policies.
Functions as a liaison between physicians, patients, and staff in the delivery of complex telephone care.
Maintains patient’s confidentiality and patient rights.
Resolves patient concerns or complaints while maintaining a positive, personalized and friendly attitude, addressing patient needs in a timely and appropriate manner.
Functions as a mentor to other team members.
Works collaboratively with team members to identify and resolve department and/or guideline issues through established procedures.
Supports a team environment which allows clear communication, positive support and creative thinking.