Registered Nurse - Triage Cardiology & Pulmonary Clinic

Duke Careers•Durham, NC

1d•Onsite

About The Position

The Pulmonary Triage Center in Clinic 2F2G at Duke University Hospital is seeking a qualified nurse. Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time. Ideal applicants would have excellent computer and phone skills and be able to communicate effectively with a multidisciplinary team. This position will provide triage support for interstitial lung disease, a high acuity patient population, in collaboration with multidisciplinary teams. We are looking for someone with the ability to establish a strong rapport with patients and families by phone, to coordinate services, and to provide education and nursing care to patients and families in the clinic setting. This position requires indirect patient support tasks and some limited direct clinic time, which may include the following: Telephone triage, Patient/ family education, Completing clinical paperwork including medical releases, emergency and travel letters, etc., Prescription refills, Prior Authorizations, Review and complete the in-basket process.

Requirements

Twelve months of appropriate clinical experience is required.
Graduation from an accredited Bachelor’s Degree in Nursing (or higher), Associate's Degree in Nursing or Nursing Diploma program is required.
All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within seven years of their start date.
Nurses hired at Duke Health with a valid compact license are required to obtain their North Carolina nursing license within 90 days of their start date.
BLS required.
Knowledge of scope of the registered nurse, licensed practical nurse and NCA
Knowledge of and appropriate application of the nursing process
Knowledge of professional theory, practice, and procedure
Ability to assess nursing needs of acute and chronically ill patients and their families.
Ability to independently seek out resources and work collaboratively.
Ability to establish and maintain effective working relationships.
Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others.
Ability to teach patients and families in accordance with the nursing plan of care.
Ability to use sensory and cognitive functions to process and prioritize information, treatment, and follow-up.
Ability to document and communicate pertinent information using computer and/or paper documentation tools Ability to use fine motor skills.
Competent in BLS and/or other specialized life support requirements designated by work area or organization.
Ability to record activities, document assessments, plan of care, interventions, evaluation and re-evaluation of patient status.
Ability to use computer and learn new software programs.
Ability to navigate the entity to provide clinical care for patients.
Ability to withstand prolonged standing and walking.
Ability to remain focused and organized.
Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
Working knowledge of infection control procedures and safety precautions
Working knowledge and completion of appropriate JCAHO and other regulatory requirements
Pre-employment Physical Capacity Testing Required

Nice To Haves

A solid background with pulmonary patients
Experience with telephone triage
Strong oral and written communication skills, as well as software navigation abilities (EPIC experience preferred)
Good organizational skills
Flexible attitude with the ability to function both independently and as a team member, assisting patients in their home care coordination and in the clinic setting

Responsibilities

Plan, provide, supervise and document professional nursing care utilizing the nursing process for patients in accordance with physician orders and established policies and procedures.
Use professional nursing judgment to individualize the plan of care based on assessment of the patient's baseline needs and response to care.
Monitor and initiate corrective action to maintain the environment of care including equipment and material resources.
Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings.
Act as preceptor and support the development of other staff and formal learners.
Participate in the identification of clinical or operational performance improvement opportunities and in performance improvement activities.
Perform other related duties incidental to the work described herein.