Cardiology Triage Nurse

Duly Health and Care • Naperville, IL

5d • Onsite

About The Position

This position is for a full-time Cardiology Triage Nurse, working 40 hours per week, Monday through Friday, during the day shift in Naperville. The role involves managing patient health concerns via telephone, utilizing physician-approved protocols for assessment, education, and intervention. Responsibilities include responding to patient messages and test results, scheduling appointments, tests, and procedures, and authorizing/denying prescription renewals. The nurse will provide patient and family education on diagnostic procedures, medications, nutrition, and health maintenance, acting as a patient advocate and a clinical resource for other staff. Accurate patient documentation and adherence to current nursing practices are essential.

Requirements

• Current RN licensure in nursing.
• Knowledge of nursing skills in accordance with nursing standards in the Nurse Practice Act.
• Knowledge of OSHA and HIPAA.
• Prefer a minimum of one year of professional nursing experience in a clinical or hospital setting but may consider new grad under specific circumstances.

Responsibilities

• Manages patient health concerns and symptoms via telephone interaction utilizing physician-approved protocols for assessment and management.
• Educates patients and/or family members about diagnostic procedures, medications, nutrition, and maintenance of health and wellness.
• Responds to patient questions and appropriately provides reassurance while responding to patient concerns.
• Assesses the patient's medical condition and provides medical advice using Duly Health and Care protocols, Provider directive or an approved Nursing Triage Manual.
• Responds to and prioritizes incoming patient messages and test results.
• Schedules appointments as needed.
• May schedule tests and procedures and obtain insurance prior-authorization.
• Reviews and authorizes/denies provider ordered prescriptions in accordance with established guidelines.
• Maintains accurate and detailed patient records and pertinent information; posts tests and documents patient education provided.
• Enters all pertinent communications with the patient into the Medical Record.
• Performs and delegates a variety of tasks to facilitate patient care.
• Aware of coding and reimbursement issues.
• Available to other office clinical and non-clinical staff to answer questions and provide assistance as appropriate.
• Assists in orienting and training new staff.
• Seeks opportunities to improve or enhance nursing and leadership skills.
• Utilizes current nursing practices to provide patient care while focusing on the needs of the patient and exemplifying service excellence, care, concern, respect and cooperation.
• Functions in the role of patient advocate by being in the position of initial contact for patient-related issues.
• Additional duties as assigned.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed