Registered Nurse - Team Lead - Ambulatory ENT Services - RN TL

Mayo Clinic•Phoenix, AZ

16d•Onsite

About The Position

The RN Team Leader acts as a formal and informal leader on the unit. The TL participates and collaborates with the management staff to assist with the daily planning and coordination of the assigned work unit. The TL delegates patient care according to skill level, experience, patient acuity, fiscal accountability, and availability of resources. The Team Leader provides leadership through activities that include development of staff, teaching, precepting, committee work, quality improvements and participation in evidence-based practice and research. The TL is accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care. The TL supports professional nursing practice across practice settings and across the continuum of care to meet the needs of the patient and family. The TL will function within the Mayo Nursing Care Model, which includes accountability for planning, implementing, evaluating, and communicating all phases of nursing care for assigned patients. The ANA Nursing: Scope and Standards of Practice provide a basis for the practice of the RN. This role is eligible for TN sponsorship. Mayo Clinic Arizona’s Ambulatory ENT (Otolaryngology) Team Lead Nursing Role Mayo Clinic Arizona’s Ambulatory ENT practice is a highly specialized surgical and procedural department focused on comprehensive care across: Otorhinolaryngology (ENT) Head and Neck Surgery Facial Plastics Audiology Speech Language Pathology This dynamic clinic supports a wide range of complex patient needs, from routine ENT concerns to advanced surgical care and in-clinic procedures. Our practice currently includes 36 clinic rooms and a dedicated procedural (C-op) space to support more advanced in-office interventions. We are in an exciting period of growth and transformation, making this an ideal time to join a team that is actively shaping the future of ambulatory specialty care. As a Team Lead, you will play a key role in supporting daily operations, mentoring staff, and fostering a collaborative, patient-centered environment. Our nurses are integral in guiding patients through diagnosis, treatment, and recovery, delivering compassionate care while navigating highly specialized clinical pathways. This role offers the opportunity to expand your leadership skills while working alongside a multidisciplinary team at the forefront of Mayo Clinic’s ENT practice. Join a culture grounded in teamwork, innovation, and excellence, where you can make a meaningful impact on both patient care and staff development.

Requirements

Graduate of a Baccalaureate degree in a nursing program.
2 years of nursing experience required.
Experience working in a team environment.
Ability to work autonomously and in a team environment, making decisions and directing work and patient flow to achieve maximum work unit efficiency.
Demonstrated leadership, effective communicator, and excellent critical thinking skills.
Ability to adapt to unpredictable situations within the work setting.
Computer skills required.
Current RN licensure by applicable state requirements.
Arizona - Maintains Basic Life Support (BLS) competency.
Additional state licensure(s) and/or specialty certification/training as required by the work area.

Nice To Haves

ENT and TL experience preferred.
Prior experience with electronic medical record systems preferred.
Demonstrated knowledge and proficiency in work unit specialty area preferred.

Responsibilities

Delegates patient care according to skill level, experience, patient acuity, fiscal accountability, and availability of resources.
Provides leadership through activities that include development of staff, teaching, precepting, committee work, quality improvements and participation in evidence-based practice and research.
Accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care.
Supports professional nursing practice across practice settings and across the continuum of care to meet the needs of the patient and family.
Functions within the Mayo Nursing Care Model, which includes accountability for planning, implementing, evaluating, and communicating all phases of nursing care for assigned patients.
Supports daily operations, mentoring staff, and fostering a collaborative, patient-centered environment.
Guides patients through diagnosis, treatment, and recovery, delivering compassionate care while navigating highly specialized clinical pathways.