About The Position

The RN Department Supervisor will assist the Department Director/Manager in the development, organization, and implementation of the department's day-to-day operations, reflecting a commitment to Prevea Clinic's mission, vision, and values. Has responsibilities for staffing and personnel development, quality improvement, customer service, and department planning. Sets the standard for patient work up, following provider protocols and is responsible for assuring the provision of optimal patient care on an ongoing basis.

Requirements

  • Graduation from an accredited and approved Nursing program Required
  • 2 years Experience as a RN in a healthcare setting Required
  • Current Wisconsin RN license (or compact equivalent; nurses must maintain or update their primary state of residence to Wisconsin to ensure continued eligibility under the compact) Upon Hire Required
  • CPS/BLS Certification- Basic Life Support for Healthcare Providers from an approved program Required

Nice To Haves

  • Bachelor's Degree in Nursing Preferred
  • 1-3 years Leadership experience Preferred
  • Additional certifications (e.g., ACLS, PALS) may be required depending on specialty area.

Responsibilities

  • Performs full range of leadership responsibilities which include, but is not limited to; interviewing, hiring, coaching, and developing employees; managing performance and any performance issues; planning, assigning, and directing work; encourage innovation, teamwork, fiscal responsibility, high-quality work, and a positive/productive work environment. Front line management and problem solving of staffing gaps, scheduling, and performance concerns.
  • Analyzes and recommends changes in department processes, systems, and procedures to increase efficiencies in the department. While also implementing solutions to improve department functions.
  • Act as liaison for providers, providing professional nursing care under supervision, assists in patient scheduling, triage, prepare and inspect patient charts, greet and room patients and prepare them for examination as needed.
  • Supports clinic wide customer service initiatives and serves as a customer service role model. Reviews customer satisfaction data with physicians and staff, and assists in identifying opportunities for change and improvement. Responds to customer complaints in a timely manner according to the Quality Resources Policy.
  • Supervise the purchasing of supplies and recommends equipment purchases required for the daily operations of the department within budgeted parameters.
  • Plans and coordinates all necessary services with staff and other departments to meet patient needs.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

501-1,000 employees

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