Registered Nurse (RN) - Primary Care Nurse Access

Wellstar Health System

7h • Remote

About The Position

The RN Remote, WMG is part of an interdisciplinary team of licensed and unlicensed caregivers providing individualized, high-quality, safe, and timely patient care. The position is fully remote and delivers care and interaction by telephone or secure messaging. The nurse works under the leadership of a nurse supervisor, nurse manager, or other nursing leader and remains accountable for appropriate and timely care while practicing remotely. The role follows the Georgia Professional Nurse Practice Act and the American Nurses Association’s Scope of Practice and Code of Ethics, while upholding patient advocacy, system policies, and service excellence goals.

The nurse provides patient assessment and triage, hospital follow-up, patient education, pre- and post-procedure or surgery care, communication of patient results, and preventive-care support. Although primarily remote, the position requires in-person attendance at a clinic or another designated location for onboarding, training, meetings, committees, workgroups, or working sessions when requested by leadership.

Requirements

• Nursing diploma; a Bachelor of Science in Nursing is preferred.
• Registered Nurse license (single state) required.
• RN multi-state compact license required within one year.
• BLS certification, American Red Cross BLS certification, or BLS Instructor certification required.
• At least 2 years of direct patient-care experience in any care setting.
• Excellent interpersonal, verbal, and written communication skills.
• Strong computer and technical skills.
• Excellent time-management and organizational skills.
• Effective problem-solving and critical-thinking skills.
• Ability to work in a fast-paced environment with constantly changing priorities.

Nice To Haves

• Bachelor of Science in Nursing.
• At least 1 year of experience in a physician practice setting in the specific specialty area.
• At least 1 year of experience with virtual care services, such as telehealth, triage, or another remote nursing function.

Responsibilities

• Perform the nursing process using evidence-based practice and protocols when triaging patients.
• Conduct initial and follow-up assessments by telephone or secure messaging; evaluate symptoms and concerns, determine severity, and direct patients to in-person or virtual visits or urgent or emergency care as appropriate.
• Uphold health system, organizational, and WMG policies, procedures, and clinical competencies.
• Collect, update, and review patient health histories and records.
• Use the electronic health record to access patient results and communicate results or provider messages promptly.
• Provide pre-procedure and pre-surgery instructions and education, including preparation and expected post-procedure care.
• Contact patients after discharge or procedures to check recovery, adherence to discharge instructions, and general well-being.
• Provide reminders and education about preventive screenings, vaccinations, and lifestyle interventions.
• Create a supportive environment for patients to discuss acute or chronic illnesses, medications, and health concerns.
• Coordinate and document safe, high-quality, timely patient care.
• Communicate clearly and promptly with providers and other healthcare team members using secure messaging, telephone, and email.
• Participate in team meetings to review care processes and outcomes, provide workflow feedback, and identify improvements to remote care.
• Support onboarding of new remote nursing team members and provide guidance on Epic, phone systems, other technologies, and remote-care best practices.
• Attend in-person onboarding, training, meetings, committees, workgroups, or working sessions when requested by leadership.
• Complete initial and ongoing competency assessments, mandatory education, and role-specific education.
• Identify opportunities to improve remote care delivery and suggest solutions.
• Participate in workgroups, committees, and shared decision-making groups; reflect on performance and pursue relevant training or mentorship.
• Plan proactively for patient care across the care continuum.
• Contribute to the development and improvement of protocols and procedures in collaboration with managers and the remote nursing team.
• Provide remote nursing team coverage during absences, vacations, and leaves.
• Perform other duties as assigned and comply with Wellstar Health System policies, standards of work, and code of conduct.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree