About The Position

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Requirements

  • RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact
  • Minimum 3 years Strong clinical knowledge with clinical practice/experience Required
  • Knowledge of Case Management process.
  • Excellent verbal and written communication skills.
  • Strong organizational skills.
  • Ability to build strong and trusting relationships with physicians and the multidisciplinary team.
  • Knowledgeable with utilizing screening criteria in review of clinical data and identifying variance.
  • Ability to critically think and analyze information, effect change, and effectively impact timely throughput.
  • Strong computer skills required.

Nice To Haves

  • Bachelors Nursing-Preferred

Responsibilities

  • Conducting medical necessity reviews up to 12 hours per day, on any of the 7 days per week, utilizing Indicia for Case Management, and performs clinical reviews through document review, discussion with physicians and collaboration with the care team on the coordination of safe transitions of care for a defined patient population.
  • Perform utilization review every day by looking at all new admissions, all observation cases and concurrent reviews.
  • Assigned to specific units/and or payer/and or patient class.
  • All clinical reviews will be done by utilizing mcg Indicia, Indicia for Admission Documentation (IAD), and Indicia for Effective Focus (IEF) criteria in conjunction with medical records documentation and communication with physicians and physician's advisors.
  • Gathers clinical information and applies the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to complete the determination/recommendation for the most appropriate level of care status and shares pertinent clinical information to the payers.
  • Communicates with providers and other parties to facilitate care/treatment.
  • Identifies opportunities to ensure effectiveness of healthcare services in the most appropriate setting always, as well as timely discharge to the most appropriate level of post discharge care.
  • Obtains timely authorization of all ALOS days from payers and ensures accurate and complete documentation in the appropriate place in EPIC to enable timely billing.
  • Monitors post-discharge, prebill accounts that do not have an authorization on file, ALOS versus days authorized variances, and/or other account discrepancies identified that will result in the account being denied by the payor that require clinical expertise.
  • Communicates with third party payors to resolve discrepancies prior to billing, accurately and concisely documents all communications regarding and actions taken on the account in accordance with policies and procedures, and escalates medical review request and/or denial activities to management as needed.
  • Works post-discharge/prebill accounts efficiently and effectively daily, to resolve accounts with no authorization numbers, ALOS vs. authorized days, or other discrepancies.
  • Evaluates clinical documentation in patient records and escalates issues through the established chain of command.
  • Tracks avoidable days accurately in the avoidable day module in EPIC per department Standard Work and performs accurate and timely documentation of all review activities.
  • Initiates assessment for necessity and appropriateness of health services by the application of established screening criteria (e.g. MCG).
  • Ensures timely identification of need and referral for alternative level of care.
  • Responsible for timely and accurate certification/authorization of hospital admissions and hospital days.
  • Provides required information to payors in a timely fashion and obtains appropriate authorization for all days.
  • Ensures authorizations are documented in EPIC in a timely manner.
  • Monitors and evaluates patient/clients ongoing plan of care and conducts timely concurrent reviews based on set standards, utilizing screening criteria to determine level of care with documentation.
  • Monitors and evaluates the appropriateness of managed care denials and collaborates with attending physician, physician advisors and managed care representative to overturn denials.
  • Monitors for compliance of Medicare/Medicaid regulations.
  • Advocates for patient and negotiates and refers for services that maybe required outside of patients health care coverage.
  • Identifies, participates, and supports continuous performance improvement initiatives based on identified opportunities.
  • Ensures appropriate compliance with payer regulations and that all information is well documented to prevent payer disputes and denials.
  • Assesses insurance and coverage requirements for all payers and ensure adherence to those requirements at all time.
  • Identifies issues relating to patient type and/or appropriateness of admission and collaborates with physician/physician advisor for resolution.
  • Completes chart notes accurately and on time per Departmental protocol.
  • Ensures all records are up-to-date.
  • Ensures timely and accurate documentation of clinical reviews and insurance updates as required by payor including authorized days and denied days with reason for denial.
  • Completes all initial and ongoing professional competency assessment, required mandatory education, population specific education.
  • Serves as a preceptor and/or or mentor for other professional and/or students.
  • Performs other duties as assigned.
  • Complies with all WellStar Health System policies, standards of work, and code of conduct.

Benefits

  • Support to do more meaningful work—and enjoy a more rewarding life.
  • Connect with the most integrated health system in Georgia, and start a future that gives you more.
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