Registered Nurse (RN) Throughput, Transfer Center, Full Time, Days

UC Health•West Chester, OH

23h•Onsite

About The Position

UC Health is hiring a Full-Time Registered Nurse (RN) Throughput for the Day Shift at West Chester Hospital. The Throughput RN will support West Chester Hospital and Level III Trauma Center, delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. About West Chester Hospital West Chester Hospital provides its patients with access to the region’s largest group of specialized physicians and medical providers. With a reputation for providing outstanding patient experiences and quality medical care, the hospital consistently ranks amongst the top 5% in the nation. West Chester Hospital provides a Level III Trauma Center that delivers superior emergency and critical care, and a certified Primary Stroke Center that provides access to the subspecialty care at the UC Gardner Neuroscience Institute.

Requirements

Graduate from an accredited school of nursing
Associate’s Degree, minimum required
Current OH RN License
3 years equivalent experience with acute care inpatient hospital setting, minimum required.
Acute Care Hospital direct Nursing care (Critical Care and ED triage preferred).
Excellent verbal and written communication skills.
Computer literacy - competency in Microsoft Office Suite, Epic, and other software programs.
Ability to facilitate critical clinical decision-making conversations for patient needs for discharge.
Ability to adapt to unpredictable situations in the work setting.
Understanding of regulatory, compliance, patient safety, and system policies in to provide accurate and appropriate information to colleagues, patients, and families.
Ability to work independently and as part of a team.
Ability to maintain confidentiality of all Protected Health Information (PHI) in accordance with HIPAA regulations.

Nice To Haves

Bachelor of Science in Nursing, preferred
5 years equivalent experience acute care inpatient hospital setting, preferred.

Responsibilities

Utilizes various collaborative and open communication methods to provide care teams and patient updated information on throughput needs.
Involve the patient’s bedside nurse in communications related to the status of the patient’s discharge or movement through the system.
Collaborates with House Supervisor and Capacity Management to facilitate priority areas of discharge and throughput to prioritize work of the day.
Review future scheduled admissions and procedural volumes to develop and plan for future capacity throughput.
Develop strategies and tactics to minimize bottlenecks and patient delays.
Facilitates Care Progression through proactive participation in reviewing patients medically ready for discharge and removing barriers to care progression to a safe and appropriate discharge.
Prioritizes and expedites patient exams, test interpretations, therapy assessments, and other services needed to facilitate a safe and timely patient discharge.
Ensure patient’s physical readiness for discharge by removing patient’s IV or telemetry equipment, checking for prescriptions and transportation arrangements, providing education as needed, reviewing the discharge instructions, and asking if there are any concerns or questions that haven’t already been addressed.
Performs outreach communications with post-discharge patients and follows up on all concerns and issues raised during the interaction.
Receive, triage, and respond to telephone calls (or email, text, or other communication method) from patients and family members.
Outbound calls for patients discharged from designated UC Health services/facilities.
Analyzes and interprets data provided through Epic.
Creates and revises plan for patient throughput based on information provided by the patient’s care team.
Track and Trend avoidable throughput delays and provides commentary and analysis as requested.
Works with medical service line representatives and management to develop protocols and procedures to increase throughput efficiency while maintaining patient safety.
Participates in performance improvement activities related to capacity management, care progression, discharge planning, and post-discharge outreach to increase both internal and external customer satisfaction.
Demonstrates professional leadership competencies.
Promotes teamwork and patient centered approaches in daily work.
Follows UC Health PRIIDE Values at all times.
Utilizes the Nursing Process (Assess-Plan-Implement-Evaluate) and Medical Record review to ensure appropriate clinical care can be provided and to support discharge and throughput and post-discharge outreach follow up.
Collaborates with physicians and providers to facilitate discharge while ensuring patient safety.
Offer suggestions and assist with activities that improve patient throughput.
Identifies and responds appropriately to different needs resulting from, unique psychological or physiological needs or those associated with religious / cultural norms.
Engages in population appropriate communication.
Recognizes and responds appropriately to patients/families with behavioral health problems.