Registered Nurse (RN) Supervisor- OB/GYN-Allouez

Prevea Health • Green Bay, WI

6h

About The Position

The RN Department Supervisor assists the Department Director or Manager with developing, organizing, and implementing day-to-day department operations in alignment with Prevea Clinic’s mission, vision, and values. The role oversees staffing and personnel development, quality improvement, customer service, and department planning. The supervisor sets standards for patient workup in accordance with provider protocols and helps ensure optimal patient care on an ongoing basis.

The supervisor provides front-line leadership, addresses staffing and performance concerns, supports efficient department processes, and coordinates services to meet patient needs. The position also provides professional nursing care and supports patient scheduling, triage, chart preparation and inspection, greeting and rooming patients, and preparing them for examinations as needed. The position is 36 hours per week and includes 5% travel.

Requirements

• Graduation from an accredited and approved nursing program.
• At least 2 years of experience as an RN in a healthcare setting.
• Current Wisconsin RN license or compact equivalent upon hire; nurses must maintain or update their primary state of residence to Wisconsin to remain eligible under the compact.
• Basic Life Support (BLS) certification for Healthcare Providers from an approved program.
• Adequate clinical knowledge and skills to plan, evaluate, perform, and supervise quality patient care.
• Ability to handle and process confidential information.
• Excellent interpersonal skills and behaviors.
• Ability to form work and patient relationships with patients and peers.
• Ability to prioritize work and meet changing demands.
• Effective written and verbal communication skills to foster teamwork.
• Ability to assist with implementing process changes.

Nice To Haves

• Bachelor’s degree in Nursing.
• 1–3 years of leadership experience.
• Additional certifications such as ACLS or PALS may be required depending on specialty area.

Responsibilities

• Interview, hire, coach, and develop employees; manage performance concerns; plan, assign, and direct work; and encourage innovation, teamwork, fiscal responsibility, high-quality work, and a positive and productive work environment.
• Address staffing gaps, scheduling, and performance concerns through front-line management and problem-solving.
• Analyze and recommend changes to department processes, systems, and procedures to improve efficiency, and implement solutions to improve department functions.
• Act as a liaison for providers and provide professional nursing care under supervision.
• Assist with patient scheduling and triage; prepare and inspect patient charts; greet and room patients; and prepare patients for examinations as needed.
• Support clinic-wide customer service initiatives and serve as a customer service role model.
• Review customer satisfaction data with physicians and staff, help identify improvement opportunities, and respond to customer complaints promptly according to the Quality Resources Policy.
• Supervise purchasing of supplies and recommend equipment purchases needed for daily department operations within budget parameters.
• Plan and coordinate services with staff and other departments to meet patient needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree