Registered Nurse (RN) Pediatric Extended Care Call Center

Advocate Health and Hospitals CorporationMint Hill, NC
Onsite

About The Position

This is a full-time Registered Nurse position in the Pediatric Extended Care Call Center, which is part of GCMG Pediatric Extended Care. The role involves performing telephone triage for a diverse patient population, assessing needed care, and collaborating with patients and others to provide clinical solutions. The nurse will conduct comprehensive nursing assessments in an untraditional nursing environment, participate in team conferences, and assess patient education needs. A key responsibility is to notify each practice, physician, and/or managed care client of all patient encounters before the office opens. The position also requires notifying designated leadership of operational concerns.

Requirements

  • Graduate from an accredited School of Nursing required.
  • Current license to practice as a Registered Nurse in the state of applicable state required.
  • Must apply for and maintain a South Carolina Registered Nurse license and any other Registered Nurse licenses from states that new clients may reside in.
  • BLS required per policy guidelines.
  • Must live within 50 miles of call center in Mint Hill.

Nice To Haves

  • BSN preferred.
  • Experience in telephone triage, pediatrics and ED triage is desired.

Responsibilities

  • Performs telephone triage with diverse patient population.
  • Assesses needed care and collaborates with patients, and others, to provide clinical solutions.
  • Provides comprehensive nursing assessment in an untraditional nursing environment.
  • Actively participates in team conferences and helps assess patient education needs.
  • Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening.
  • Notifies designated leadership of operational concerns.

Benefits

  • Competitive compensation
  • Generous retirement offerings
  • Programs that invest in your career development
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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