Registered Nurse (RN) - Navigator Ambulatory, General Surgery, FT, Day

Prisma Health•Greenville, SC

3d•Onsite

About The Position

Provides direct patient care, education, and support to patients in a physician specialty practice, coordinating high-quality care across the continuum. Serves as a clinical and community resource, educator, and consultant to patients, families, and other healthcare providers. Coordinates and provides care based on detailed physician-initiated treatment protocols without direct physician supervision. May assist physicians with invasive office and other surgical procedures performed in the practice setting. This is a non-management position reporting to a supervisor, director, or executive. The role is based at the Patewood Outpatient Center/Medical Offices in General Surgery - Patewood, with a day shift.

Requirements

Associate degree in Nursing.
Three years of clinical nursing experience.
One year of experience in the department specialty.
Current RN compact/multistate license recognized by the NCSBN Compact State, or a license to practice as an RN in the state where the team member works.
Basic computer skills.
Data entry skills.
Mathematical skills

Nice To Haves

Bachelor's degree in Nursing preferred.
Certification in the specialty area preferred.

Responsibilities

Maintain advanced knowledge of disease entities, medications, and treatment options specific to the medical specialty.
Assess and evaluate patients’ extensive health histories.
Evaluate care effectiveness and adjust care according to predetermined plans or after consulting with a physician.
Monitor patient progress and consult with the surgeon or designee and other care team members as needed; refer patients to an appropriate physician or program when instructed.
Serve as the primary contact for patients and family members in non-emergent situations, which may include 24-hour on-call coverage.
Perform phone triage accurately, involving physicians as needed and using critical thinking and advanced knowledge to manage patient care issues.
Identify patient and family learning needs and work with team members to develop, deliver, and adjust education plans, including one-to-one teaching to support self-management and participation in care.
Assist with invasive office procedures and other surgical procedures performed in the practice setting, as needed; provide patient comfort and safety before, during, and after procedures.
Maintain collaborative working relationships with clinicians and administrative staff to support cross-continuum care management for patients with advanced disease processes.
Use the nursing process in office-based care, including assessment, planning, interventions, evaluation, patient and family teaching, and appropriate EMR documentation.
Promote patient safety by maintaining a safe environment, following safety procedures and protocols, and adhering to patient care standards; participate in environmental rounds.
Sterilize equipment and instruments properly and maintain required logs as directed by the nursing manager.
Champion the development, implementation, and evaluation of specialty-area performance improvement projects, policies, and procedures.
Assist new team members until they are proficient.
Perform other duties as assigned.