About The Position

At Curana Health, we’re on a mission to radically improve the health, happiness, and dignity of older adults. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we’ve grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you’re looking to make a meaningful impact on the senior healthcare landscape, you’re in the right place—and we look forward to working with you. For more information about our company, visit CuranaHealth.com.

Requirements

  • Current, unrestricted compact RN license in primary state. (Additional licensure in assigned states must be obtained within 6 months of hire, if home state does not participate in compact license).
  • 3+ years of clinical experience in a hospital, acute care, home health/hospice, direct care, or case management position.
  • Dedicated space for home office setup.
  • Access to high-speed internet services.
  • Computer/typing proficiency to enter and retrieve data in electronic clinical records.
  • Proficient with Microsoft Word, Outlook, and Excel.
  • Strong problem-solving skills.
  • Ability to communicate complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others.
  • Ability to flex with change and perform positively and efficiently in a production-driven environment.

Nice To Haves

  • Experience working with the needs of vulnerable populations who have chronic or complex bio-psychosocial needs.
  • Experience triaging calls.

Responsibilities

  • Functions as part of the National After-Hours Team (NAHT), reporting to the NAHT Director of Clinical Operations (DCO) or Clinical Team Lead (CTL).
  • Performs activities within the RN scope of practice.
  • Works in close collaboration with all team members and may support multiple providers.
  • Works under the direction of the provider, and activities are delegated by the provider or the DCO/CTL.
  • Understands and supports the NAHT models of care including varying settings (Skilled-Nursing Facilities, Short Term Rehab, Assisted Living Facilities, and Independent Living Communities).
  • Provides telephonic care and direction to members and facility staff during overnight, weekend, and holiday hours.
  • Delivers medical care services to a pre-designated group of enrollees in the Southeast Region (SC, NC, FL, GA).
  • Provides afterhours virtual (primarily telephonic) care for aging residents in various settings.
  • Performs telephonic triage of incoming calls and voicemails to determine the correct level of care.
  • Collaborates with the nursing facility, APPs, and community members to identify and respond to changes in condition.
  • Assists the provider/team with inbound and outbound communications for members, including addressing handoffs, telephonic assessments, and acuity follow-ups.
  • Assists in the coordination of follow-up for members in the ER.
  • Participates in the onboarding of new clinical staff under the direction of the DCO/CTL; may coordinate onboarding activities and participate in other orientation activities.
  • Documents all clinical information, telephonic assessments, and activities in the appropriate documentation tool.
  • Records one entry as the RN and one responding entry by the APP in the appropriate documentation tool for RN to APP Hand Off.
  • Escalates appropriate calls to the NAHT APP.
  • Uses RN mini soap note for acute change in condition calls escalated to APP.
  • Uses the fall mini soap note for reported falls, escalates to APP.

Benefits

  • Recognition on Inc. magazine’s Inc. 5000 list as one of the fastest-growing companies.
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