Registered Nurse (RN)- Family Medicine Satellite Clinics

Mountain Area Health Education Center - MAHEC • Asheville, NC

3d • Onsite

About The Position

The primary purpose of this position is to work collaboratively as an active member of the interdisciplinary team to provide patient-centered care across the continuum. Care is delivered by telephone and in-person clinical care. In this role, the goals include providing an excellent patient experience, high-quality outcomes, and improved productivity for the team. This full time RN position supports our Family Medicine Satellite offices at the Health Centers at Enka, Cane Creek and Newbridge.

Requirements

• Current unencumbered North Carolina nursing license
• Current CPR certification
• Computer Knowledge and experience documenting patient care in an electronic health record
• Advanced computer skills as related to working with medical office software, educational program(s), and presentation preparation
• Ability to make knowledgeable clinical assessments and judgments
• Knowledge of triage protocols

Nice To Haves

• Bachelor's Degree in Nursing preferred.
• Two (2) years relevant experience or comparable combined experience and/or education preferred.
• One (1) to two (2) years of nursing experience in an ambulatory setting is preferred.
• Telephone triage experience preferred.
• Spanish speaking skills strongly preferred

Responsibilities

• Participate in daily huddles with patient care team(s)
• Participates in phone triage for family medicine patients across the continuum
• Utilizes evidence-based protocols for symptom-based management
• Provides evidence-based patient education
• Schedules appointments
• Review and triage medication refills requests in accordance with protocols
• Provide assistance with prior authorization of medications and durable medical equipment as needed
• In coordination with a provider, assesses, interprets, and communicates lab results
• Identify opportunities for nurse led visits, such as annual wellness visits, new patient intakes, and acute visits
• Support coordination of team-based care with CNAs, CMAs, LPNs, and other RNs within the clinic(s)
• Collaborate with consulting providers, behavioral health, nutrition, and pharmacists
• Provide panel management support to identify quality care gaps and participate in outreach as needed
• Participate in the ongoing design and implementation of nurse-led protocols and co-visits as needed
• Identify and perform pre-visit planning for a variety of visit types
• Assist with management of urgent and emergent patient care situations
• Performs phlebotomy, clia waived lab tests, processes specimens, and starts IVs as needed
• Participate in annual competency training of clinical staff
• Float between clinics as needed to meet the needs of the department
• Serve as a preceptor for new clinical staff
• Provide care management support such as transitions of care calls and hospital follow-ups within the clinic as needed
• Participates in process improvement of new and existing workflows
• Actively embraces and supports divisional and organizational initiatives
• Supports pop-up vaccine and testing community events

Benefits

• full benefits available
• Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.
• Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level