RN Clinical Manager, Family Medicine Satellite Clinics

Mountain Area Health Education Center - MAHEC • Asheville, NC

8d • Onsite

About The Position

The RN Clinical Manager will oversee and coordinate clinical care at the Newbridge, Cane Creek, and Westridge Family Medicine clinics, under the supervision of the Practice Administrator. The RN Clinical Manager will oversee and support patient flow, develop, implement and ensure adherence to clinical procedures and manage emergent situations. The RN Clinical Manager will assist in the management and planning of how services are delivered and contribute to the process of strategic planning, influencing and responding to organizational priorities for the clinical practice in conjunction with the Practice Administrator and in collaboration with other clinical leadership.

Requirements

• Successful completion of an accredited Registered Nursing program
• Bachelor of Science in Nursing.
• Minimum three years RN clinical experience
• Two (2) years’ experience in nursing supervision.
• Currently licensed by the North Carolina Board of Nursing as a Registered Nurse.
• Current BCLS certification
• COMPUTER Proficiency with Microsoft Office programs, especially Outlook, Word, Excel, Power Point.
• Ambulatory Electronic Health Record (EHR) system experience.

Nice To Haves

• Previous experience with Allscript or working knowledge of other EHR systems preferred
• Spanish speaking skills preferred.
• Ambulatory care and EHR experience.
• Experience working with students and residents.

Responsibilities

• Demonstrates and supports a professional practice model that allows clinical support staff and business office staff to work in collaboration with interdisciplinary partners to achieve high quality patient outcomes.
• Responsible for the resolution of issues pertinent to daily clinical activities.
• Leads the implementation of policies and procedures within the practice.
• Leads and supports onboarding and training of new clinical support staff.
• Participates in interviews and makes hiring recommendations for clinical staff with input from Practice Administrator
• Keeps abreast of changes in the field of clinical nursing through continuing personal and professional growth.
• Attains knowledge and competencies regarding current practice reflective of the specialty area or practice setting and integrates evidence based practice and research findings into the practice environment.
• Ensures Infection Prevention compliance in coordination with organizational infection prevention support teams
• Ensures compliance with accrediting body standards.
• Participates in Clinical and MAHEC committees and meetings as appropriate.
• Maintains a cooperative relationship among health care teams by communicating information, responding to requests, building rapport, and participating in team problem solving methods.
• Promotes quality and efficiency of patient care.
• Monitors quality of care, identifies areas for quality improvement and confers with the Practice Administrator for solutions issues.
• Ensures consistent quality of ambulatory care regardless of cultural, economic, social or medical condition differences among patients.
• Assesses quality and appropriateness of patient care provided by clinical staff (MAs, CNAs, RNs ) in conjunction with the clinical leadership team and initiates remediation plans as appropriate.
• Serves as a role model for clinical staff by demonstrating professionalism with minimal unplanned absences and consistent punctuality in reporting to work.
• Leads QI projects and supports the implementation of quality improvement initiatives
• Actively supports CQI activities through active participation while also ensuring staff participation in CQI meetings, etc.
• Maintains timely, open, and positive communication with business office and other ancillary support staff for coordination of patient care.
• Assists the Practice Administrator in evaluating progress toward achievement of project goals and expected outcomes and disseminates information to the team members involved in the required care.
• Support the engagement of staff in MAHEC’s performance evaluation feedback and professional goal setting process
• Fills in and performs all duties required, for clinical / lab staff to provide optimal staffing, accessibility, ensure efficiency in clinic flow and quality of patient care

Benefits

• full benefits available
• Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.
• Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager