Registered Nurse (RN) - Crisis Services Unit

Glens Falls Hospital • City of Glens Falls, NY

1d • $38 - $63 • Onsite

About The Position

The Crisis Center operates in a fast-paced environment as it is an outpatient unit located in our state-of-the-art Emergency Department. Responsibilities include supporting intake processes, safety procedures (such as contraband and body checks), and assisting with patient flow. Care is more immediate and triage-based, with patients receiving initial treatment and stabilization while awaiting a full crisis evaluation. Nursing staff collaborate closely with Emergency Department (ED) providers to obtain medication orders and manage patient needs in real time.

As a Registered Nurse, you hold primary accountability for organizing, managing, and delivering comprehensive nursing care to your assigned group of patients within the scope of the New York State Nurse Practice Act. In this role, you will:

Deliver high-quality, patient-centered nursing care through assessment, planning, implementation, and evaluation of individualized care plans.
Coordinate care with patients, families, physicians, and interdisciplinary team members to promote positive clinical outcomes and seamless transitions of care.
Monitor patient conditions, implement appropriate interventions, and adjust care plans based on changing needs and treatment goals.
Educate patients and families regarding diagnoses, treatment plans, medications, self-care, and discharge instructions.
Utilize electronic health record systems to document care accurately and maintain compliance with organizational standards.
Participate in interdisciplinary rounds, communicate effectively with team members, and ensure safe patient handoffs.
Delegate and supervise nursing support staff appropriately while maintaining accountability for patient care delivery.
Support a culture of safety, teamwork, quality improvement, and professional excellence through active participation in unit and organizational initiatives.

Requirements

• Graduate of an accredited Registered Professional Nursing Program.
• Active, unrestricted New York State (NYS) RN License.
• Active Basic Life Support (BLS) Certification (or obtained at time of hire)
• CIT / De-escalation Training: Specialized training in hospital-approved verbal crisis intervention techniques. (Required upon hire/orientation for Behavioral Health, Emergency Department, and Crisis Services units).
• Excellent clinical judgment, rapid problem-solving abilities, and the capacity to remain calm and effective during medical emergencies
• Ability to recognize patient care problems and to react appropriately in patient care emergencies
• Ability to communicate effectively, verbally and in writing with other nursing personnel, patients, and physicians
• Ability to complete basic mathematical calculations
• Strong working knowledge of standard healthcare reporting and quality measures

Nice To Haves

• BSN preferred.
• ACLS Certification: Required before the completion of clinical orientation if assigned to: Critical Care, Emergency Department, PACU, Snuggery, Cardiovascular Lab, Interventional Radiology, GI Center, or Urgent Care.
• PALS Certification: Required before the completion of clinical orientation if assigned to: Emergency Department or PACU.
• Stroke Certification Education: Required upon hire and annually if assigned to: Emergency Department, Critical Care, or Tower 6 Telemetry/Neuroscience Unit.

Responsibilities

• Supporting intake processes
• Safety procedures (such as contraband and body checks)
• Assisting with patient flow
• Obtaining medication orders and managing patient needs in real time
• Deliver high-quality, patient-centered nursing care through assessment, planning, implementation, and evaluation of individualized care plans
• Coordinate care with patients, families, physicians, and interdisciplinary team members to promote positive clinical outcomes and seamless transitions of care
• Monitor patient conditions, implement appropriate interventions, and adjust care plans based on changing needs and treatment goals
• Educate patients and families regarding diagnoses, treatment plans, medications, self-care, and discharge instructions
• Utilize electronic health record systems to document care accurately and maintain compliance with organizational standards
• Participate in interdisciplinary rounds, communicate effectively with team members, and ensure safe patient handoffs
• Delegate and supervise nursing support staff appropriately while maintaining accountability for patient care delivery
• Support a culture of safety, teamwork, quality improvement, and professional excellence through active participation in unit and organizational initiatives

Benefits

• Base Salary Range: $38.00 – $62.74 per hour
• Sign-On Bonus: Competitive signing incentives available
• Shift Differentials: Premium pay rates applied directly to evening and overnight hours.
• Financial Bonuses: Direct cash payouts awarded upon achieving specialty clinical certifications.
• Clinical Ladder: Structured advancement paths that directly elevate and reward your professional growth.
• Tuition Reimbursement: Comprehensive continuing education funding to advance your degree or specialization.
• Dedicated Mentorship: Formalized guidance programs tailored to support your long-term career aspirations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree