Registered Nurse (RN), Clinical Supervisor - Physician Practice - Pediatric Specialties

Bon Secours Mercy Health • Richmond, VA

16d

About The Position

The RN Clinical Supervisor works in conjunction and collaborates with the Practice Manager to provide clinical and administrative managerial oversight and direction for day-to-day clinical operations of the Pediatric Specialty Clinics. The supervisor models and develops a patient-focused culture emphasizing patient safety and satisfaction, and fosters a positive, collaborative clinical environment by coaching, developing, and empowering staff. The role serves as a clinical expert within the scope of practice and program guidelines.

Requirements

• Associate degree in nursing or a nursing diploma.
• Active Registered Nurse (RN) licensure.
• Two years of nursing experience in a healthcare setting.
• Electronic Medical Record (EMR) experience.
• Demonstrated leadership competencies, including communication, customer service, continuous quality improvement, relationship development, and decision-making skills.
• Extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment.
• Knowledge of contemporary nursing practice and future innovations.
• Nursing judgment and skill based on biological, physical, behavioral, and social sciences.
• Ability to apply the nursing process in patient care delivery, coordinate patient care, and evaluate professional nursing practice to optimize goals and outcomes.
• Ability to provide health teaching and health promotion, advocate for patients, and partner with them.
• Interprofessional collaboration and leadership skills.
• Ability to understand and use office and clinical technologies.
• Compassionate, relationship-based approach to illness, suffering, pain, and existence.
• Ability to integrate quality improvement, evidence-based practices, and research into practice.
• Accountability for professional actions and effective stewardship of available resources.
• Conflict management and resilience.
• Authority to delegate activities while remaining responsible and accountable for outcomes.

Nice To Haves

• Bachelor of Science in nursing.
• Basic Life Support (BLS) certification from the American Heart Association.
• Nursing experience within a physician practice.

Responsibilities

• Manage day-to-day supervision of clinical service delivery.
• Plan, implement, and administer programs and services, including personnel administration, training, and coordination of medical, nursing, and practice staff.
• Train new staff in clinical and administrative duties and train current staff on procedures or equipment as needed.
• Provide input on associate performance evaluations and deliver performance feedback and coaching to clinical staff to improve workflow and efficiency.
• Troubleshoot and promptly resolve problems.
• Provide oversight for scheduling and timekeeping.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree