Registered Nurse (RN) Clinical Supervisor

St. Croix Hospice•Oak Creek, WI

About The Position

The RN Clinical Supervisor is an experienced nurse responsible for ensuring patient care and services are appropriately coordinated, managed, and delivered. The position collaborates with clinical leaders to direct care teams in providing quality hospice care in accordance with each patient’s Plan of Care. The role includes reviewing referrals and patient information, evaluating cases, guiding clinicians, coordinating interdisciplinary care, and supporting clinical records, staff orientation, education, and quality improvement. The position is located in Oak Creek, Wisconsin, and is full-time.

Requirements

Current Registered Nurse (RN) license in the state or states of practice.
Graduate of an accredited school of nursing.
Associate degree in nursing required.
Proven ability to work in an interdisciplinary setting.
Ability to pass a background check, consumer report, and drug test.
If driving: valid state driver’s license, access to an automobile in good working order, automobile insurance meeting state and organizational requirements, and an acceptable driving record.
Ability to push, pull, lift, or carry up to 30 pounds, and occasionally up to 50 pounds.
Ability to adapt to a variety of work conditions to ensure high-quality patient care in a home setting.

Nice To Haves

Bachelor’s degree preferred.
Previous hospice or home-care experience with two years of management or supervisory experience strongly preferred.

Responsibilities

Receive case referrals and review available patient information, including home visits, to determine hospice or home-care needs.
Assign appropriate hospice personnel to cases as needed.
Consult with the Medical Director or Hospice Physician about questions regarding patient eligibility for services.
Review and evaluate cases through home visits, conferences, record reviews, and review of services provided; discuss and verify impressions and guide clinicians to improve performance and quality of care.
Remain available during operating hours to assist clinicians as appropriate.
Review patients’ diagnoses, prognoses, medications, procedures, and clinical courses.
Assist clinicians in setting therapeutic goals and priorities and developing plans of care.
Attend case conferences with hospice personnel to coordinate care and discuss interdisciplinary group involvement.
Conduct quarterly record reviews and communicate findings and recommendations to the Manager of Clinical Services and hospice personnel.
Assist with orientation of new employees.
Ensure clinical records are maintained in compliance with local, state, and federal laws.
Assist the Manager of Clinical Services and other supervisory hospice personnel with planning, implementing, and evaluating in-service and continuing education programs.
Assist with implementation of organizational policies, procedures, goals, and objectives.
Assess community health needs and assist in developing plans or programs to address them.
Participate in public relations and community activities promoting the organization’s role in hospice and health care delivery.
Promote a customer-service orientation among hospice personnel.
Participate in on-call duties as defined by the on-call policy.
Attend interdisciplinary group meetings.
Maintain professional growth and knowledge through continuing education and in-service classes.
Participate in quality assessment and performance improvement teams and activities as assigned.
Perform other duties as assigned.