Registered Nurse (RN) - Case Manager

Dartmouth-Hitchcock Health•Lebanon, NH

4d•Onsite

About The Position

This position involves triaging, coordinating, and facilitating the clinical management for an assigned patient population. The role focuses on developing, monitoring, and reinforcing care standards and protocols to enhance quality and promote cost-effective utilization of healthcare resources. The job is located at Dartmouth Hitchcock Medical Center and Clinics in New Hampshire and offers a 30-hour work week, including weekdays and every weekend. Nurses at this facility are central figures in the system's success through a shared governance nursing model, working in a rigorous, research-focused environment. The facility is a nationally recognized Academic Medical Center situated in the White Mountains of New Hampshire, offering a high quality of life with beautiful housing options, excellent schools, and abundant outdoor recreational activities. The Dartmouth Health system spans New Hampshire and Vermont, providing a quintessential New England experience with no income or sales tax. It includes the Dartmouth Hitchcock Medical Center, Dartmouth Cancer Center, Dartmouth Health Children’s, member hospitals, and numerous ambulatory clinics. The location is within driving distance of major cities like Boston and New York.

Requirements

Graduate from an accredited Nursing Program required.
Bachelor's degree (or matriculated into a Bachelor's degree program with completion within a period of time agreed upon with the department at the time of hire) with 3 years of clinical experience required.
Computer skills required.
Licensed Registered Nurse with NH eligibility
Basic Life Support (BLS) Certificate required.

Nice To Haves

Recent acute care hospital experience preferred.
Desired qualities and behaviors include: collaborative team player with strong communication skills, use of a systems approach in planning, problem solving and decision making, creativity, innovation, risk taking, autonomy, flexibility, receptiveness to change and a commitment to professional growth.

Responsibilities

Facilitates the development of a plan of care in collaboration with the patient, family, caregiver and health care team through early identification and thorough assessment of the patient’s need/preferences and resources available.
Determines the appropriate level of care and coordinates the interdisciplinary treatment and plan of care.
Facilitates the progression of care by advancing the care plan to achieve desired outcomes.
Monitors the progress towards the goals of the plan and alerts the health care team to potential revisions to the plan in response to changes in patient needs and condition.
Triages telephone calls and responds to patients, families, and other members of the healthcare teams' questions within a registered nurse’s scope of practice.
Communicates information to the health care team and those involved in the treatment and patient’s care.
Advocates on behalf of patients/families and caregivers for service access and insurance benefits within the constraints of regulations, and for the protection of the patient’s health, safety and rights.
Recognizes situations that require referrals to Quality, Risk Management, or Patient and Family Relations and discusses with leadership.
Evaluates the options available and balances cost and quality to assure the optimal clinical and financial outcomes.
Facilitates progression to appropriate levels of care.
Evaluates patient outcomes affected by the care management process for improvement opportunities.
Identifies potential for and participates in quality improvement initiatives within the clinical setting or other organizational committees.
Works with clinical research to coordinate care for patients on complex protocols.
Performs other duties as required or assigned.