Registered Nurse - Purchased Home Care Coordinator

Veterans Health Administration • Iron Mountain, MI

3d • Onsite

About The Position

The Registered Nurse (RN) - Purchased Home Care (PHC) Coordinator works at the Oscar G Johnson VA Medical Center’s Home & Community Base Care (H&CBC) in Iron Mountain, Michigan. The role streamlines the receipt, triage, and direction of timely, coordinated care, helping Veterans, family members, and caregivers identify appropriate services for complex health care needs. The RN is accountable for the nursing process when providing or supervising direct patient care, including assessing, planning, implementing, and evaluating care. The coordinator also supports patient education, self-management, and customer satisfaction throughout the continuum of care.

The position requires knowledge of referral processes, clinical review criteria, utilization management standards, clinical documentation, community care regulations, and VHA standards and guidelines. The coordinator guides Veterans through internal VA and community care options and serves as a liaison to internal and community providers, managing care throughout the consult process. Working with the Office of Integrated Veteran Care, the RN triages Requests for Services, develops care coordination plans, reviews community provider medical documentation, and communicates coordination needs. The role uses VA-mandated processes and health information solutions to assess, document, exchange, and track care coordination information.

The position is scheduled for weekdays, Monday through Friday, 0800–1630. Telework is not available, and the position is not virtual. Permanent Change of Station (PCS) is not authorized.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from a professional nursing program accredited by ACEN or CCNE, or qualifying equivalent education as described in the announcement.
• Current, full, active, and unrestricted registration as a graduate professional nurse in a U.S. state, territory, commonwealth, or the District of Columbia; a stated Graduate Nurse Technician exception may apply.
• Meet the education, experience, and dimension criteria for the grade and level assigned; requirements vary by grade and include applicable nursing degrees and specialized professional nursing experience.
• U.S. citizenship, subject to the stated policy exception for non-citizens when qualified citizens cannot be recruited.
• Pass the required pre-employment physical evaluation.
• Complete required background/security investigation and online onboarding; selected applicants are subject to drug screening and seasonal influenza vaccination requirements.
• Meet physical requirements including visual acuity, keen hearing, clear distinctive speech, and manual dexterity; the role may involve extended walking, standing, stooping, sitting, bending, pulling, pushing, and transferring patients or objects.

Nice To Haves

• Experience in community care, home care, or nursing home care.

Responsibilities

• Provide and/or supervise direct patient care and be accountable for the nursing process.
• Assess, plan, implement, and evaluate the effectiveness of Veterans’ care.
• Coordinate care with a focus on patient education, self-management, and customer satisfaction across the continuum of care.
• Use proficient nursing practice, decision-making, deliberate planning, and critical thinking.
• Guide Veterans through internal/direct VA care and community care options.
• Serve as a liaison to internal and community providers and manage Veteran care throughout the consult process.
• Support timely access to care and ensure Veterans seeking community care are referred and scheduled with community providers.
• Collaborate with the Office of Integrated Veteran Care to triage Requests for Services and coordinate care processes.
• Develop care coordination plans, review medical documentation from community providers, and communicate care coordination needs.
• Comply with VA-mandated processes and use health information solutions to assess, document, exchange, and track care coordination information.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension with five-year vesting and federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree