RN-Resource (Hybrid)

Group Health Cooperative of South Central Wisconsin•Madison, WI

30d•Hybrid

About The Position

Group Health Cooperative of South Central Wisconsin (GHC-SCW) is seeking a Registered Nurse (RN) for their Primary Care Nurse role. This position is hybrid, involving a mix of remote and on-site clinical shifts, and works .9 FTE / 36 hours per week. The RN will be responsible for performing triage, patient education, self-care advice, and providing general health information via telephone or online communication (MyChart) to GHC-SCW members. The role operates under the direction of the Clinic Manager and may occasionally require on-site duties at the clinic. GHC-SCW is committed to fostering a caring and compassionate environment that values individual differences, collaboration, community involvement, innovation, and belonging. They aim to ensure all employees, members, and patients feel secure and welcome, with all voices heard and contributions respected. New hires are eligible for a $5,000 incentive.

Requirements

Valid license to practice in the State of Wisconsin as a Registered Nurse is Required.
Must reside in the state of Wisconsin.
One (1) to three (3) years of professional nursing experience is required.
Possession of a valid, Wisconsin driver license; or ability to travel to various work sites is required. Employee is expected to provide personal transportation.
Possession of or eligibility for a valid Healthcare Provider CPR/AED certificate is required. Employee must obtain certification within four (4) months of employment.
Ability to work from home in order to provide coverage is required.
Knowledge of scientific nursing principles, methods and techniques as a basis for quality decision-making ability is required.
Current knowledge of and maintenance of nursing trends, techniques and certifications is required.
Participation in pertinent continuing education courses is required.
Excellent verbal and written communication and listening skills both in-person and on the phone/on-line (MyChart) are required.
Excellent nursing assessment skills are required.
Ability to review new trends and techniques and update knowledge base is required.
Ability to prioritize changing patient conditions is required.
Knowledge of interviewing practices and techniques used in order to gather information is required.
Ability to maintain quality, safety and /or infection control standards is required.
Excellent customer service skills are required.
Strong interpersonal skills and the ability to be culturally sensitive and work with a diverse patient population are required.
Knowledge of and/or ability to learn and use computer-based applications such as MS Office, electronic medical record (EMR) systems and scheduling applications is required.
Must type a minimum of 30 WPM with minimal errors.
Knowledge of medical records and appropriate documentation is required.
Basic understanding or ability to learn about reimbursement/insurance practices for medical care is required.
Ability to maintain good working relationships with patients and staff is required.
Ability to maintain patient confidentiality is required. Knowledge of HIPAA requirements.
Good organizational skills in the delivery of clinical care are required.
Ability to maintain a professional demeanor at all times is required.
Ability to climb, stoop, kneel and crouch is required.
Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds regularly and up to 50 pounds occasionally is required.
Ability to stand and/or sit for prolonged periods of time is required.
Ability to talk (speak clearly), hear (conversation), see (corrected vision for near and far sight, color vision, and depth perception) on a frequent basis is required.
Knows and abides by all Group Health Cooperative of South Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner.
Understands our Mission, Vision, and Common Values and is committed to promote these values in behavior and attitude.

Nice To Haves

Experience working in an ambulatory or clinic setting is preferred.
A minimum of one (1) year of RN experience at Group Health Cooperative is strongly preferred.
Experience with EpicCare EMR is desirable.

Responsibilities

Performing triage, patient education, self-care advice and general health information over the telephone or via on-line communication (MyChart) to GHC-SCW members.
May occasionally perform duties on site at clinic as needed and assigned.
Educate patients and/or families as to the nature of disease and to provide instruction on proper care, treatments and follow-up.
Recognize and identify symptoms and problems, and utilize nursing assessment skills.
Be resourceful and flexible in emergency situations.
Review new trends and techniques and update knowledge base.
Prioritize changing patient conditions.
Gather information using interviewing practices and techniques.
Maintain quality, safety and/or infection control standards.
Maintain good working relationships with patients and staff.
Maintain patient confidentiality, including knowledge of HIPAA requirements.
Deliver clinical care with good organizational skills.
Maintain a professional demeanor at all times.