Registered Nurse Operations Support Specialist

Banner Health•Lawrenceville, IL

6d•$41 - $68•Hybrid

About The Position

Better Than Ever for Nurses. This means investing in the holistic health and happiness of our nurses—through better pay, better benefits, better opportunities and a better community. At Banner Health, we take care of nurses. Nurses take care of everyone. At Banner Health, caring is at the heart of everything we do. Guided by our mission to “make health care easier, so life can be better” we strive to foster well-being in the workplace and our communities. We are honored to have earned Great Place To Work® Certification™ for a third year in a row. Great Place To Work certification is the definitive "employer of choice" recognition. This globally recognized benchmark celebrates organizations that deliver an exceptional employee experience. North Colorado Medical Center is seeking a dedicated and experienced Registered Nurse – Operations Support Specialist to support our two dynamic Medical Surgical units: Surgical Ortho Neuro (SON) and Medical Oncology Telemetry (MOT). This is a salaried, full-time position primarily scheduled Monday through Friday, 8:00 AM – 4:30 PM, with required presence and rounding on night shifts as operational needs dictate. This role is central to the success of our nursing teams — serving as the cornerstone of orientation, onboarding, and ongoing education across both Medical Surgical floors. The ideal candidate is a passionate nurse educator and leader who thrives in a fast-paced environment and is committed to developing nursing excellence at the bedside. Surgical Ortho Neuro (SON) — 44-bed unit | Average Daily Census: 38 patients Medical Oncology Telemetry (MOT) — 44-bed unit | Average Daily Census: 38 patients Together, these units represent a high-volume environment requiring a knowledgeable and adaptable support specialist who can move fluidly between both floors.

Requirements

Active Registered Nurse (RN) licensure in the State of Colorado (or compact state eligibility)
Bachelor of Science in Nursing (BSN) — required
Strong clinical assessment and critical thinking skills
Demonstrated ability to communicate effectively with multidisciplinary teams
Commitment to patient safety, quality care, and staff development
Must possess a current, valid RN license in state of practice, temporary RN license in state of practice, or compact RN licensure for current state of practice.
BLS certification is required.
Requires a minimum of one year experience in an acute care hospital setting.
Minimal experience, typically gained through 0-2 years relevant experience.

Nice To Haves

Medical Surgical nursing experience strongly preferred
Experience in nursing education, staff development, or preceptorship
Master's degree in Nursing, Education, or related field — a plus
Certification in Medical Surgical Nursing (CMSRN) or related specialty
Familiarity with oncology, telemetry, orthopedic, or neurology patient populations.
Bachelors degree is nursing preferred.
Additional related education and/or experience preferred.

Responsibilities

Lead and coordinate new hire orientation and onboarding for nursing staff across both Medical Surgical units
Develop, implement, and evaluate unit-based education programs, competency assessments, and skills validations
Provide direct patient care and hands-on floor support as needed, serving as a clinical resource and role model
Round on night shifts to assess staff needs, support new orientees, and ensure continuity of education and operational standards
Collaborate with unit leadership, charge nurses, and interdisciplinary teams to identify and address educational and operational gaps
Support the onboarding experience for travel nurses, new graduates, and experienced hires transitioning to the Medical Surgical setting
Assist with policy and procedure updates, ensuring staff are educated on changes in a timely manner
Participate in quality improvement initiatives and help drive evidence-based practice at the bedside
Serve as a clinical mentor and coach to nursing staff at all experience levels
Supports the on-boarding and orientation of newly hired registered nurses, career development and effective internal clinical communications.
Serves as a liaison between all disciplines by effectively communicating, educating and problem solving.
Proactively supports the quality and continuity of services throughout the healthcare systems and assists in resolution of systems issues and enforces facility/unit/department policy/procedures and standards of care.
Coordinates oversight of quality, risk management, safety and nursing standards and is a role model and resource person for providing quality patient care and maintaining clinical competency within the facility/unit/department.
Develops and coordinates system and facility initiatives to promote clinical career development and lateral nurse pathways and may lead and implement facility clinical initiatives.
Contributes to society through activities that lead to excellent patient outcomes through timely, effective, efficient, equitable, safe care; and actively participates in the improvement of national nursing quality indicators and outcomes, such activities may include participating in professional organizations.