Registered Nurse - Nursing Home Surveyor/Complaint Investigator

GreenLife Healthcare Staffing•New York, NY
•Onsite

About The Position

Greenlife Healthcare Staffing is hiring a Registered Nurse - Nursing Home Surveyor/Complaint Investigator for a temporary-to-permanent position serving nursing homes in New York City, including the Bronx, Kings, Richmond, Manhattan, and Queens. The role involves conducting surveys, complaint investigations, and surveillance activities to assess nursing-home compliance with Federal and State regulations. It is a full-time travel position with on-site facility visits. The state determines work schedules, with weekend, holiday, and evening shifts assigned on a rotating basis; employees must be available for these shifts and flexible with scheduling. The hourly rate is $60, with mileage reimbursement. Benefits include five sick days (40 hours), subject to the New York State Paid Sick Leave Act, and health insurance subject to plan eligibility requirements. Premium pay is available for holiday work and overtime hours. The position offers experience in a collaborative, supportive environment and work contributing to patient outcomes.

Requirements

  • Bachelor’s degree in Nursing.
  • Active New York State Registered Nurse license.
  • At least one year of survey experience.
  • Meet one of the following experience pathways: at least two years in utilization review, claims adjudication, medical review, fraud investigation, surveillance, or monitoring activities; or three years of clinical or administrative experience; or a Bachelor’s degree in Nursing and two years of clinical or administrative experience.
  • Strong computer skills and ability to learn new programs.
  • Strong attention to detail, excellent interpersonal and communication skills, and superior investigative and analytical abilities.
  • Ability to work independently and as part of a team.
  • Valid driver’s license and ability to travel to on-site facilities.
  • Flexibility to work state-determined schedules, including rotating weekend, holiday, and evening shifts as needed.

Nice To Haves

  • SMQT Certification is preferred; if not already held, it must be obtained within 12 months of employment.

Responsibilities

  • Participate in nursing-home surveys and complaint investigations, including investigations of allegations of abuse and neglect.
  • Produce written documentation and draft Statements of Deficiencies (SOD) within required timeframes using Principles of Documentation.
  • Assess compliance with Plans of Correction within required timeframes.
  • Complete data entry in required federal and state reporting databases.
  • Participate in state monitoring during immediate jeopardy situations.
  • Attend meetings and testify in administrative hearings as needed.
  • Adhere to Department of Health work schedules, policies, and procedures.
  • Travel to on-site facilities according to the work schedule.

Benefits

  • Five sick days (40 hours), subject to the provisions of the New York State Paid Sick Leave Act.
  • Health insurance, subject to plan eligibility requirements.
  • Premium pay for holiday work and overtime hours.
  • Mileage reimbursement.
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