Registered Dietitian - Nursing Home Surveyor/Complaint Investigator

Greenlife Healthcare Staffing•Syracuse, NY
•$77,000 - $81,000•Onsite

About The Position

Greenlife Healthcare Staffing is seeking a detail-oriented Registered Dietitian to conduct surveys and complaint investigations at adult care and nursing home facilities in Syracuse, New York. The role evaluates nutritional services for compliance with federal and state regulations, investigates complaints related to dietary care, and supports resident health and safety. This is a full-time, temp-to-perm travel position involving on-site facility visits. The state determines the work schedule, which may include rotating weekend, holiday, and evening shifts. Holiday and overtime work receive premium pay.

Requirements

  • Bachelor's or master's degree in Dietetics, Nutrition, or a related field.
  • Current Registered Dietitian (RD/RDN) credential and ability to maintain state licensure.
  • At least two years of clinical experience in a medical facility.
  • Ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment.
  • Strong interpersonal skills and ability to facilitate positive customer satisfaction in adverse or controversial situations.
  • Ability to work independently with minimal supervision and in a team environment.
  • Excellent written and verbal communication skills, including the ability to relate effectively to providers, physicians, senior medical and administrative personnel, and residents or patients.
  • Strong investigative and analytical skills, including proficiency conducting interviews with facility staff, residents, and families.
  • Strong computer skills and ability to learn new programs.
  • Flexibility with scheduling as determined by the state.
  • Availability to work weekends, holidays, and evening shifts as needed; these shifts are assigned on a rotating basis.
  • Ability to travel for on-site work.

Nice To Haves

  • Two years of experience performing nursing home surveillance activities.
  • Clinical experience in a nursing home is preferred.

Responsibilities

  • Conduct on-site surveys and complaint investigations at adult care and nursing home facilities.
  • Evaluate nutritional care services for compliance with federal and state regulations.
  • Interview facility staff, residents, and families as part of investigations.
  • Analyze findings and prepare detailed reports, including Statements of Deficiencies.
  • Assess the adequacy and implementation of Plans of Correction.
  • Provide expertise on dietary standards and nutritional care requirements.

Benefits

  • Five sick days (40 hours), subject to the provisions of the NYS Paid Sick Leave Act.
  • Health insurance, subject to plan eligibility requirements.
  • Premium pay rate for working holidays and overtime.
  • Professional growth through specialized experience in healthcare regulation and compliance.
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