Registered Nurse - Nurse Navigator (Oncology)

Trinity Health

6d • $38 - $56 • Onsite

About The Position

This full-time oncology nurse navigator position supports the organization’s affiliation with Roswell Park Cancer Care and is based at the Main Hospital Campus. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. Oncology experience is required.

The nurse navigator manages a caseload, identifies new patient candidates, and coordinates care across the continuum. Working with physicians and an interdisciplinary team, the role assesses patients’ needs and treatment histories, coordinates diagnostic and procedural appointments and referrals, supports care planning and follow-up, and educates patients and caregivers. The nurse navigator advocates for patients and families, helps address barriers and interruptions in treatment, and supports effective case management and quality outcomes.

The role also contributes to data collection, research-informed practice, regulatory readiness, program development, and quality improvement. The position is supervised by the Practice Manager/Service Line Director and is based in a fast-paced clinical setting with frequent interruptions, changing workloads, competing priorities, and deadlines. Physical demands include medium work, frequent lifting of up to 25 pounds and occasional lifting up to 50 pounds, as well as standing, walking, sitting, bending, twisting, squatting, and reaching.

Requirements

• Bachelor’s degree in Nursing.
• Graduation from an accredited School of Nursing.
• Current Registered Nurse licensure in New York State, with certification or licensure as required by the regulatory agency.
• Three years of progressive oncology experience.
• Demonstrated high clinical competence and commitment to interdisciplinary teamwork, relationship-based care, and evidence-based practice.
• Ability to carry out responsibilities with minimal supervision.
• Commitment to and knowledge of oncology care and community resources.
• Working knowledge of computers, keyboarding, and reporting and presentation programs such as Excel, Word, PowerPoint, and Outlook.
• Ability to meet the physical demands of medium work: frequently lift up to 25 pounds and occasionally lift up to 50 pounds; stand, walk, sit, bend, twist, squat, and reach.

Nice To Haves

• Certification in a related field, such as OCN.

Responsibilities

• Manage the caseload of patients and identify new patient candidates.
• Communicate relevant operational and patient issues to management.
• Use critical thinking to assist patients through the continuum of care and improve access, knowledge, and adherence to behavior modifications associated with diagnosis and treatment.
• Communicate with external offices and patients about testing and procedural appointments; assist with referrals for testing and treatment.
• Coordinate and maintain readiness for regulatory agency compliance.
• Support case management to maximize healthcare outcomes, facilitate wellness, and identify or correct service-delivery complications.
• Assess, plan, implement, and evaluate oncology patient pathways, including patient and caregiver education throughout the continuum of care.
• Complete comprehensive assessments of patients’ physical, psychological, social, environmental, financial, and functional status in collaboration with multidisciplinary team members, including review of past and present treatment.
• Organize and coordinate timely patient appointments.
• Work with physicians to review diagnostic studies, clinical history, and treatment course to identify appropriate next steps in care.
• Assess, plan, implement, and evaluate clinical outcomes and processes for patients.
• Collect, store, and report data for program development and quality improvement.
• Apply knowledge of research, current concepts, and guidelines to practice.
• Comply with insurance requirements for disease management and help coordinate care for uninsured or unassigned patient referrals.
• Collaborate with the service line to provide feedback for registries and governing bodies through the performance development process and to advance quality improvement and outcome-based initiatives.
• Work with service-line management on daily operational issues and short-, mid-, and long-range planning and coordination, with a focus on patient care across the continuum.
• Use critical thinking and problem-solving skills to address individual and family needs; communicate the plan of care verbally and in writing to patients, families, and health team members.
• Monitor and modify care plans collaboratively with the interdisciplinary healthcare team.
• Identify patients at high risk for treatment failure or interruptions and enlist additional resources; advocate for patients and families, promote team conferences, support difficult decisions, and assist with end-of-life care coordination.
• Coordinate care for patients requiring hospitalization, including weekly direct contact during hospitalization and before discharge, to arrange subsequent outpatient care and help avoid unnecessary readmissions.
• Educate patients and families about disease processes, expected treatment side effects, and community resources; serve as an educator who helps make care seamless, continuous, and comprehensive.
• Serve as a clinical expert for disease-specific populations and provide education and internal consultation to staff.
• Participate in developing and implementing policies, procedures, quality-improvement plans, multidisciplinary clinics, and programs for disease-specific patients.
• Establish and promote collaborative relationships with physicians, healthcare team members, and customers.
• Perform other related duties as assigned.
• Maintain annual mandatory competencies and service-line requirements.

Benefits

• Generous tuition allowance.
• Clinical ladder incentives.
• Scheduling options intended to balance work, life, and school calendars.
• Job-share opportunities.
• Resources supporting physical and mental health.
• Career advancement opportunities to senior leadership, manager, director, or administrative roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level