Registered Nurse Navigator

Cardiac Study Center•Olympia, WA

2d•$85,280 - $129,022•Onsite

About The Position

The Registered Nurse Navigator helps patients navigate the healthcare system throughout their cardiology care journey. Serving as a registered nurse, case manager, and patient liaison, this role coordinates care, addresses clinical and psychosocial needs, facilitates access to resources, and advocates for patients and families. The Nurse Navigator also contributes to clinical quality, cost-effective care, and program performance by monitoring outcomes, identifying improvement opportunities, developing educational initiatives, and collaborating with providers and multidisciplinary teams. The role requires strong clinical judgment, independence, and a commitment to high-quality, patient-centered care. The position is fully onsite in Olympia, Washington, with a Monday–Friday schedule from 8:00 AM to 5:00 PM.

Requirements

Current Washington State RN license.
Bachelor’s degree in Nursing; an Associate Degree in Nursing with equivalent additional experience may be considered.
3–5 years of recent clinical experience in cardiology or a related specialty.
Strong clinical judgment, communication, and care coordination skills.
Knowledge of clinical workflows, payer guidelines, and case management.

Nice To Haves

Master’s degree in Nursing.
Certification in the assigned specialty.

Responsibilities

Screen patients for navigation services and manage an assigned patient caseload.
Coordinate referrals, specialty care, and access to clinical, financial, and community resources.
Assess patient and family needs, including physical, psychosocial, emotional, and financial barriers.
Coordinate referrals to services such as nutrition, social work, home health, hospice, complementary therapies, and community resources.
Build therapeutic relationships, promote patient satisfaction, and advocate for patient and family rights, dignity, and needs.
Track interventions and outcomes, collaborate with the healthcare team, and address barriers to continuity of care.
Monitor treatment plans and notify providers when a plan is ineffective or needs reassessment.
Apply nursing knowledge and judgment to support safe, appropriate, effective care; work independently within RN licensure and under the direction of the physician of record.
Serve as a clinical resource for hospital- and clinic-based nursing teams.
Participate in multidisciplinary conferences and collaborate with physicians, nursing staff, management, and other care team members.
Participate in payer appeals using relevant review criteria and patient-specific clinical information.
Collect, trend, and analyze patient outcome data to identify best practices, evaluate program effectiveness, and support performance improvement.
Collaborate with program leadership to establish performance indicators and improve clinical quality, patient outcomes, and care delivery.
Contribute to navigation program standards, competencies, guidelines, policies, and training plans.
Identify opportunities to develop or enhance programs in response to community needs.
Promote cost-effective care through appropriate resource utilization and treatment-plan monitoring.
Assess educational needs and develop and deliver education plans and materials for patients, families, and healthcare team members.
Provide staff education, in-services, and learning opportunities to support clinical practice improvement.
Participate in community awareness and outreach activities.
Establish effective working relationships with patients, families, providers, community agencies, and healthcare professionals.
Demonstrate initiative, sound judgment, organization, and adaptability while managing priorities and resolving complex issues.
Support responsible resource allocation and organizational goals through clinical and fiscal stewardship.
Maintain reliable attendance, meet competency expectations, follow policies and procedures, and demonstrate organizational core values.
Perform other duties as needed or assigned.