Registered Nurse Navigator - Surgical Services

Trinity Health

44d•$36 - $54•Hybrid

About The Position

This full-time Registered Nurse Navigator position in Surgical Services, located in Fayetteville, NY, focuses on managing incoming breast care and procedural referrals. The role involves compiling charts, triaging and prioritizing referrals, reviewing medications and labs, and collaborating with referral specialists to enhance patient throughput in the Breast Care and General Surgery offices across Liverpool and Fayetteville. The organization emphasizes a strong Trinity Health Culture, shared governance for accessible leadership, and a supportive environment for staff well-being. They also highlight strong professional relationships, opportunities for professional development including tuition assistance and clinical ladder incentives, and work-life balance through scheduling options. The hospital is recognized for safety and specialty services.

Requirements

Bachelor’s Degree in Nursing required
three years’ progressive experience in the related field preferred.
Certification/licensure as required by regulatory agency.
Graduate of an accredited School of Nursing and current licensure as a Registered Nurse in New York State.
Demonstrated high clinical competence with commitment to interdisciplinary teamwork, relationship-based care, EBP and ability to carry out responsibilities with minimal supervision.
Maintains annual mandatory competencies and requirements for service line.
Commitment to, and knowledge of, primary care and community health.
Working knowledge of computers, keyboarding, and various programs for reporting and presenting information (Excel, Word, PowerPoint, Outlook, etc.).

Nice To Haves

Certification is recommended in related field.
Oncology experience is preferred.

Responsibilities

Manages the case load of patients and identify new patient candidates.
Communicates with management on all relevant operation and patient issues.
Improves health care access, promotes client knowledge and compliance with behavior modifications associated with diagnosis and treatment regime.
Communicates with external offices and patients regarding testing and procedural appointments.
Assists with needed referrals for testing and treatment.
Presents matrix reporting to accrediting agencies, service line leadership and program providers.
Serves as a resource and consultant for best practice information as it relates to the program and services available within our network.
Effectively educates the care team, including patient and their support, in medical management and quality of life matters related to diagnosis.
Participates in the development and evaluation of the associated care path and educational materials.
Provides focused attention on Service Line specific initiatives to include patient satisfaction, adherence to medical plan, re-admission rates, and length of stay.
Coordinates and maintains readiness for compliance with regulatory agencies.
Supports effective case management to maximize healthcare outcomes, facilitate wellness and identify/correct service delivery complications.
Assesses, plans, implements, and evaluates the oncology patient pathways by focusing on knowledge, attitudes, and skills.
Development and participation in the education of patients and caregivers throughout the continuum of care.
Collecting, storing and reporting data collection for the development and quality improvement of the program.
Develop plan and advance the programs to meet, exceed and/or improve metrics.
Manages associated specialty clinics.
Participates in and applies knowledge of research, current concepts and guidelines to practice.
Complies with insurance requirements for disease management, assists with coordinating care of the uninsured/unassigned patient referrals.
Collaborates with service line to provide formal feedback for registries and governing bodies through performance development process.
Collaborates with service line to achieve unit and organizational quality improvement and outcome-based initiatives.
Provide information as program ambassador to represent the service and promote the program.
Works closely with Service Line management regarding daily operational issues, including short, mid, and long-range planning and coordination of the overall service line with a focus on patient care within the continuum.