About The Position

Terros Health is seeking a Registered Nurse - Mobile Health to join our team in Phoenix. This full-time position operates from our 27th Avenue Health Center and serves surrounding community-based settings. Terros Health is a healthcare organization with a 60-year history of focusing on the whole person, providing primary care and specializing in mental health and substance use treatment. Our mission is to help people live their lives in recovery and save lives daily, guided by our vision of extraordinary care by empowered people, achieving exceptional outcomes. We are committed to integrity, compassion, and empowerment, with diversity integrated throughout our operations. We are looking for individuals who are inspired to make a difference for life.

Requirements

  • Associate's Degree in nursing (ADN).
  • Minimum two years of nursing experience in primary care, behavioral health, community health, urgent care, emergency medicine, hospital nursing, integrated care, or mobile health preferred.
  • Ability to work independently in community-based settings and adapt to changing environments.
  • Registered nurse with the Arizona State Board of Nursing.
  • BLS required.
  • Must pass a TB Test, Drug Screen and Background Check.
  • Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.
  • Good communication skills, evidenced by a non-judgmental approach, effective listening, and positive interactions.
  • Strong understanding of substance use, addiction and recovery principles, primary care, and preventive health. Knowledge of chronic conditions experienced by those with serious mental illness preferred.
  • Computer Skills: Microsoft Word, Excel, PowerPoint, Outlook, electronic medical record, NextGen preferred.
  • Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy.
  • Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.

Nice To Haves

  • BSN Preferred
  • Bilingual in Spanish is a PLUS
  • Experience serving vulnerable, homeless, uninsured, or underserved populations preferred.
  • Experience in mobile health, FQHC, public health, population health, or outreach programs.
  • Knowledge of social determinants of health, health equity, chronic disease management, and preventive health services.

Responsibilities

  • Provides and coordinates supportive services for the integrated patient population at Terros Health, supporting those seeking treatment for primary care, substance use disorder (SUD), general mental health, serious mentally ill, and dual diagnosis.
  • Engages with patients and works as part of the care team to close care gaps.
  • Provides services through the Mobile Health Unit in community-based settings including shelters, schools, community centers, outreach locations, employer sites, and other designated locations throughout Maricopa County.
  • Supports population health initiatives, preventive screenings, vaccinations, chronic disease monitoring, outreach, care coordination, and transitions of care.
  • Collaborates with providers, behavioral health staff, community health workers, and community partners to improve healthcare access and outcomes for underserved populations.
  • Performs all duties required of an RN in an Integrated healthcare system.
  • Maintains appropriate knowledge, skill, and certification for this position.
  • Performs specialized duties as required by special clinical situations or treatment populations consistent with license and scope of practice, including providing patient engagement in treatment, treatment planning, and patient education and support.
  • Establishes therapeutic relationships with a variety of patients for the purpose of establishing and reaching appropriate health and treatment goals.
  • Identifies potential barriers to quality care and opportunities for improvement and reports them to the Operational Supervisor and/or the Director of Nursing.
  • Seeks appropriate clinical supervision to ensure the provision of effective treatment.
  • Ensures documentation of patient encounters in accordance with policies, procedures, and clinical protocols same date of service.
  • Coordinates medication access, patient follow-up, referral completion, and care transitions to support continuity of care and treatment adherence.
  • Works collaboratively with site operational and clinical leaders to ensure an efficient workflow to address program needs.
  • Supports and participates in huddles, site, medical staff, and agency meetings.
  • Provides community-based nursing care and health screenings within mobile health settings.
  • Performs nursing triage, health assessments, point-of-care testing, specimen collection, vaccinations, and tuberculosis screening.
  • Identifies and closes care gaps including immunizations, cancer screenings, chronic disease management, and preventive care services.
  • Coordinates referrals and follow-up services for primary care, behavioral health, substance use disorder treatment, specialty care, and community resources.
  • Supports transitions of care through outreach following emergency department visits, hospitalizations, and crisis encounters.
  • Addresses barriers to care including transportation, housing instability, food insecurity, medication access, and insurance coverage.
  • Maintains readiness of the Mobile Health Unit including supplies, equipment, infection prevention standards, and inventory management.
  • Participates in community outreach events, health fairs, and engagement activities.
  • Supports quality improvement activities and mobile health performance measures.
  • In case of patient referral to the Emergency Department or another facility, coordinate care with appropriate staff at the other facility.
  • Support the development of medication and healthcare education for patients.
  • Support the mobile health team and coordinates with other facilities and providers.
  • Assist with mobile unit setup, breakdown, and daily operational readiness.
  • Ensure vaccine storage, emergency supplies, and infection control standards are maintained.
  • Support scheduling, registration, patient flow, and outreach activities.

Benefits

  • Multiple medical plan options, including a no-premium plan for employees and their families
  • Multiple dental plan options, including orthodontic coverage
  • Vision insurance
  • Group life and disability insurance
  • Pet insurance
  • 401(k) plan with company match
  • Interest-free medical line of credit
  • Financial education, planning, and support resources
  • Monetary company contribution toward eligible benefits
  • Bilingual pay differential
  • Generous Paid Time Off (PTO) – 3 weeks off in the first year
  • Paid Sick Time
  • 10 paid holidays annually
  • Comprehensive wellness program featuring wellness challenges, activities, and prizes
  • Employee Assistance Program (EAP) available to employees and their family members
  • Trip Reduction Program
  • Ongoing professional growth and career development opportunities, including: Scholarships, Clinical supervision, Continuing Education Units (CEUs), Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
  • Access to the Working Advantage® Employee Discount Program, with savings on: Gym memberships, Car rentals, Flights, hotels, movie tickets, and more
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