Registered Nurse, Manager of Clinics

Mercy Health System Corporation•Loves Park, IL

4d•Onsite

About The Position

Provides strategic and operational leadership for nursing departments, ensuring alignment with organizational goals, quality standards, patient satisfaction initiatives, and financial objectives. Leads staff development, recruitment, mentoring, and performance management while driving process improvement, collaboration, service excellence, and high-quality patient care across the organization.

Requirements

Excellent business acumen and analytical skills.
Strong problem solving abilities in complex situations.
Strong financial skills; ability to manage budgets and teams to meet organizational objectives.
Experience in areas of cost savings, expenditure controls, and efficiencies in health care operations.
Ability to work within their budgets and productivity targets to meet organizational objectives.
A visible nursing leader with outstanding relationship building skills.
A demonstrated record of success in identifying, recruiting and retaining strong clinicians .
Must possess strong physician relationship skills.
Patient focused with a strong commitment to delivering the highest levels of quality, safety, and customer service.
Experience with process improvement in operations, quality, and organizational change.
Knowledge of continuous quality improvement management principles and practices.
Knowledge of accreditation and certification requirements and standards.
Strong communication and presentation skills, both written and verbal.
Able to communicate effectively and persuasively with individuals and groups through compassion, creativity, and consistent visibility.
Demonstrated ability in developing and mentoring staff and colleagues.
Leads by example, consistently demonstrating highly professional behavior.
Demonstrates personal and professional accountability and holds others to the same.
Demonstrates decisiveness and an ability to gain consensus where appropriate.
Able to align diverse constituencies' needs and expectations that result in win-win solutions.
Strong nursing leader who is customer focused with a collaborative, can do attitude.
Exhibits a passion for nursing.
Serves as a role model and coach for Service Excellence Standards and service recovery.
Licensed professional nurse in the state clinic is located.
Excellent interpersonal/communication and conflict resolution skills.
Genuine concern for people.
Strong verbal and written communication skills.
Adept listener with the ability to interpret concerns.
Intermediate computer knowledge is required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Masters degree in a related field preferred.
Certification in specialty desirable.

Responsibilities

Ability to carry out the strategic vision for Departments he/she is responsible for which align with System and Department of Nursing Mission and Vision.
Assures there are organized plans in place for selection of staff, evaluation of staff, orientation of new staff, continued education and development of staff, competency evaluation of staff, appropriate scheduling of staff based on patient acuity.
Is responsible for achievement of patient satisfaction (PressGaney and CGCAHPS) action plans to achieve targets for their areas of responsibility.
Participates in and leads hospital and department committees
Performs other duties as assigned