Registered Nurse IV-Chief of Operations-Office of Community Care

Veterans Health Administration • White City, OR

5d • Onsite

About The Position

The VA Southern Oregon Rehabilitation Center and Clinics in White City, Oregon, is hiring a Registered Nurse IV-Chief of Operations for the Office of Community Care. The RN serves as an advisor, administrator, educator, consultant, and mentor, providing senior leadership and oversight of daily clinical and administrative nursing operations as directed by the Associate Director for Patient Care Services (ADPCS). The role carries substantial and continuous accountability for population groups or integrated programs that cross service or discipline lines and influence the organization’s healthcare mission.

The RN has a working knowledge of nursing and emergency nursing regulations, Veterans Health Administration guidelines, medical review criteria, clinical practice and documentation requirements, standards of care, and compliance guidance. The role supports collaboration between nursing and other disciplines, champions a safety-focused High Reliability Organization, and collaborates with interdisciplinary teams and program and service leaders at facility and network levels. The RN assists the ADPCS with healthcare operations, recommends nursing standards, policies, and objectives, and has direct administrative responsibility and authority for clinical operations and nursing and administrative personnel in the Office of Community Care.

The position directs strategic planning, program development, budget management, and quality improvement in consultation with the Executive Leadership Team. It is accountable for the Office of Community Care’s day-to-day operations and works with clinicians across services to ensure programs meet their goals. The RN coordinates the purchase of community patient care, balancing clinical, administrative, and financial priorities. Duties include identifying patients appropriate for community care, triaging referrals and consults, coordinating care with community providers, directing authorization staff to maintain fiscal efficiency, and reintegrating patients into the VA system after community care concludes.

The position is based in White City, Oregon, and is not virtual. The stated work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. PST. Relocation or recruitment incentives may be authorized for highly qualified candidates.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing, or qualifying nursing education under the stated VA education provisions.
• Current, full, active, and unrestricted registered professional nurse license in a U.S. State, Territory, Commonwealth, or the District of Columbia, subject to the stated Graduate Nurse Technician exception.
• Meet the Nurse IV scope, education, and dimension criteria.
• Qualifying education and experience: an MSN and four years of professional nursing experience, including one year of specialized experience equivalent to Nurse III; or a master's degree in a related field with a BSN and the same experience; or a doctoral degree in nursing and three years of professional nursing experience, including one year of specialized experience equivalent to Nurse III; or a doctoral degree in a related field with a BSN and the same experience.
• Meet Nurse IV dimensions in leadership, business acumen, inspiring an industry-leading lifestyle, communication and relationship management, and professional and social responsibility.
• U.S. citizenship is required, except that non-citizens may be appointed when qualified citizens cannot be recruited in accordance with VA policy.
• Selected applicants for testing-designated positions must undergo urinalysis for illegal drug use; refusal results in denial of employment.
• Male applicants born after December 31, 1959, must meet Selective Service registration requirements.
• Subject to background and security investigation.
• Complete the online onboarding process and provide acceptable identification for pre-employment requirements.
• Pass a pre-employment physical evaluation.
• Participate in the seasonal influenza vaccination program for VA healthcare personnel.
• May be required to serve a probationary period.
• Complete the application requirements detailed in the announcement’s Required Documents section.

Nice To Haves

• Experience working with Oracle’s Federal Electronic Health Record system.
• Experience in healthcare operations and administration.
• Experience with program and financial management and fluency in regulatory requirements and policy.

Responsibilities

• Provide senior leadership and oversight for daily clinical and administrative nursing operations as directed by the ADPCS.
• Lead integrated programs and population-group responsibilities that cross service or discipline lines and influence the organizational healthcare mission.
• Apply nursing and emergency nursing regulations, VHA guidelines, medical review criteria, clinical practice and documentation requirements, standards of care, and compliance guidance.
• Promote integration and collaboration between nursing and other professional disciplines and functional areas to achieve patient-centered and organizational goals.
• Champion a safety-focused High Reliability Organization based on systems thinking, prevention, evidence-based solutions, and collective mindfulness.
• Collaborate with interdisciplinary team members and program and service leaders at facility and network levels.
• Assist the ADPCS with healthcare operations and the functions and activities of the role.
• Recommend standards of care, policies, and objectives to enhance nursing.
• Exercise direct administrative responsibility and authority for clinical operations and nursing and administrative personnel in the Office of Community Care.
• Direct strategic planning, program development, budget management, and quality improvement in consultation with the Executive Leadership Team.
• Oversee day-to-day Office of Community Care operations and collaborate with clinicians across services to ensure programs meet their goals.
• Coordinate the purchase of patient care in the community while balancing clinical, administrative, and financial priorities.
• Identify patients appropriate for community care services and triage community care referrals and consults.
• Coordinate patient care with community providers.
• Direct authorization staff to maintain fiscal efficiency.
• Reintegrate patients into the VA system after completion of a community care episode.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension with five-year vesting.
• Federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.
• Relocation or recruitment incentives may be authorized for highly qualified candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior