Registered Nurse, Inpatient Supervisor, Stem Cell

City of Hope•Goodyear, AZ

About The Position

The Inpatient Supervisor provides day-to-day clinical, operational, and personnel leadership across Inpatient Services. The position may have a primary assignment supporting either the third-floor Cellular Therapy unit or the second-floor acuity-adaptable unit, but provides leadership coverage across inpatient areas and patient populations, including cellular therapy, hematology, oncology, and medical-surgical patients. The Supervisor supports patients with varying levels of acuity and complexity and may intermittently assume a direct patient care assignment within the scope of licensure and validated clinical competency. Reporting directly to the Senior Manager of Inpatient Services, the Supervisor is a visible clinical and administrative resource for patients, families, nurses, support staff, providers, and interdisciplinary partners. The role coordinates patient flow and staffing, reinforces clinical standards, develops team members, promotes regulatory readiness, and supports a high-reliability culture focused on safety, quality, inclusion, accountability, and patient experience. The Supervisor may provide direct patient care within the scope of licensure and validated competency and acts on behalf of inpatient leadership when delegated. The role follows City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including the workplace Code of Conduct and Compliance Plan. It requires integrity and honesty in maintaining confidentiality, and includes other related duties as assigned or requested.

Requirements

Three years of progressive hospital inpatient nursing experience in Oncology, including experience caring for medically complex adult patients.
At least one year in a charge nurse, lead, supervisory, or formal leadership role.
Bachelor of Science in Nursing (BSN).
Active Registered Nurse (RN) license in Arizona or a multistate license with Arizona practice privileges.
American Heart Association Basic Life Support (BLS).
American Heart Association Advanced Cardiovascular Life Support (ACLS).

Responsibilities

Coordinate daily inpatient operations across assigned and supporting units.
Oversee patient throughput and allocation of staff and resources, balancing acuity, volume, level-of-care needs, staff competencies, and skill mix.
Lead huddles and staff meetings, promote departmental goals and productivity measures, escalate barriers, and respond to changing clinical or operational priorities.
Provide direct supervision, coaching, rounding, and timely performance feedback for assigned nursing and support personnel.
Participate in recruitment, selection, onboarding, scheduling, timekeeping, attendance management, competency validation, recognition, performance evaluations, corrective action, professional development, succession planning, and retention efforts.
Maintain communication across day and night shifts and foster a respectful, inclusive, and psychologically safe work environment.
Promote adherence to evidence-based practice and clinical standards, including infection prevention, medication safety, fall and pressure injury prevention, central-line and device care, blood product administration, hazardous medication practices, and emergency response.
Investigate safety events and near misses, complete follow-up, communicate lessons learned, participate in tracers and survey readiness activities, and implement corrective actions with leadership and interdisciplinary teams.
Ensure coordinated, patient-centered care for cellular therapy, hematology, oncology, and medical-surgical patients across varying acuity levels.
Support escalation and de-escalation of care, rapid response and code readiness, symptom management, chemotherapy and biotherapy safety, immunocompromised patient precautions, and patient and caregiver education.
Respond to patient and caregiver complaints, facilitate communication and resolution, initiate service-recovery actions within the role's scope, and escalate significant concerns to inpatient leadership as appropriate.
Collaborate with physicians, advanced practice providers, pharmacy, respiratory therapy, rehabilitation, case management, and other disciplines.
Monitor and evaluate operational, clinical, quality, safety, workforce, financial, and patient experience indicators across Inpatient Services.
Use data to identify trends, drive performance improvement, optimize patient flow and staffing, support regulatory compliance, and steward labor, supplies, equipment, and departmental resources effectively.
Serve as a clinical and administrative resource and liaison among frontline teams, inpatient leadership, providers, ancillary departments, patients, and families.
Communicate policy, practice, workflow, and organizational changes; support shared governance and staff education; and represent Inpatient Services in meetings or committees as assigned.
Provide cross-unit and after-hours leadership coverage and respond to urgent clinical or operational issues as required.
Follow established City of Hope and department policies and guidelines, including workplace conduct, compliance, safety, environmental, and infection control requirements; maintain confidentiality.
Perform other related duties as assigned or requested.