Registered Nurse II - Triage

LIFELONG MEDICAL CARE•Richmond, CA

7d•$51 - $59•Hybrid

About The Position

LifeLong Medical Care has an exciting opportunity for a Registered Nurse II - Triage to join our multidisciplinary team to provide patient care via telephone triage and our electronic health record. This is a Hybrid/Remote role. Candidate must live in the Bay Area in California and have a CA RN License. Applicant must be able to attend New Hire Orientation in person in Oakland, CA and commute to Richmond, CA for training or as necessary. The ideal candidate must have a commitment to providing high quality primary care for complex patients, dedicated to building a collaborative team model of care, ideally experience working with Covid-19 related care and an interest in serving a diverse patient population. Communication is a key component of a triage nurse's job. In addition to talking with patients who may be experiencing a medical emergency, triage nurses relay patients' conditions to other medical personnel, including doctors and nurses, and provide information to patients. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.

Requirements

Ability to make quick decisions, multitask and handle stress; strong written and verbal communication skills; ability to work as part of a team; interpersonal skills; compassion.
Current, unencumbered license to practice as a Registered Nurse in California.
Ability to effectively coordinate care with triage assistants and other support staff, encourage and nurture development and growth, to build a strong and productive team.
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
Ability to effectively present information to other team members.
Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
Work in a team-oriented environment with several professionals with different work styles and support needs.
Excellent interpersonal, verbal, and written skills.
Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and empathetic staff.
Associates or Bachelor’s Degree in Nursing.
Current and valid California Registered Nurse license and BLS.
Proficient in Microsoft office suite
Electronic health records, EPIC preferred.
A minimum of 1 year of experience as a LifeLong Medical Nurse or 2 Years of experience as a Registered Nurse.

Nice To Haves

Ideally Bilingual in Spanish
Ideally holds a California Public Health certification.

Responsibilities

Participate in the coordinated care for patients seeking care via telephone and MyChart messages
Follow up with patients and ensure communication with the primary care team.
Coordinates with Care Transitions team for all hospitalized patients to ensure timely follow-up and return to primary care.
Uses clinician-approved standardized procedures to order labs and preventive screenings and refill routine medications.
Coordinates care closely with other team members to identify patient self-care goals and ensure that medical and psychosocial needs are met.
Acts as a resource for support staff.
Facilitates follow-up care as needed.