Registered Nurse (RN) Clinical Program Coordinator - Infectious Disease (ID) Clinic, Outpatient

UVA Health•Charlottesville, VA

6d•$84,365 - $134,992

About The Position

The Clinical Program Coordinator oversees clinical program performance, compliance, and reporting, and serves as a clinical resource to support interprofessional collaboration and program objectives. The role is responsible for deliverables tied to quality, safety, access, patient experience, operational, and financial measures. The job profile aligns with the ANA Scope and Standards of Nursing Practice, ANA Code of Ethics, and the UVA Health-University Medical Center Nursing Professional Practice Model. The coordinator is the primary Ryan White Program operational partner to the Principal Investigator/Medical Director, supporting implementation, strategic planning, and grant-related deliverables. The role provides clinical guidance, contributes to practice resources, maintains knowledge of evidence and best practices, and conducts clinic observations and patient interactions as needed. The position leads quality assurance and performance improvement work, manages regulatory and compliance requirements, and oversees program data collection, analysis, reporting, and quality monitoring. Responsibilities include supporting clinical outcomes such as retention in care and viral suppression; preparing required quality plans, reports, and client-level data; and developing or optimizing EHR-based tools and workflows for reporting, eligibility tracking, and care coordination. The coordinator collaborates with leaders, subject matter experts, stakeholders, and external agencies; supports regulatory site visits, meetings, consumer feedback, and relevant research; represents the program at conferences; and assists with grant applications for HIV and Ryan White funding. Other duties may be assigned.

Requirements

Bachelor of Science in Nursing from an accredited nursing program.
Master's degree in a related field within four years of hire.
Three years of progressive experience and relevant clinical nursing experience.
Registered nurse currently licensed to practice in the State of Virginia.
Ability to lift, push, or pull 20–50 pounds.
Proficient communicative, auditory, and visual skills; attention to detail; and ability to write legibly.

Nice To Haves

Specialty Board Certification is strongly preferred.

Responsibilities

Serve as the primary Ryan White Program operational partner to the Principal Investigator/Medical Director for program implementation, strategic planning, and grant deliverables.
Serve as a clinical resource for clinical teams and leaders.
Coordinate or contribute to development of practice resources such as policies, procedures, guidelines, and protocol orders using interprofessional governance structures.
Maintain knowledge of current and evolving evidence and best practices for the clinical program and patient population.
Conduct clinic observations and direct patient interactions as needed to support program oversight, quality monitoring, and continuity of care.
Manage applicable regulatory and program requirements.
Lead a systemic, coordinated approach to quality measurement and improvement; use Lean methods and QAPI tools; and lead and participate in QAPI projects.
Manage regulatory grievance processes with applicable state and federal agencies or funders.
Oversee program documentation and components for data accuracy and compliance with Ryan White Program requirements and applicable performance measures.
Coordinate with relevant health-system departments to ensure program activities comply with regulations.
Contribute to review and maintenance of program policies and procedures in alignment with Ryan White Program standards and national HIV/AIDS best practices.
Participate in and ensure accurate collection of clinical program data, including process and patient outcome measures.
Review and analyze data to identify trends and assess progress toward program goals.
Present outcomes and data in varied venues and formats.
Identify potential and actual risks and escalate them appropriately to mitigate or resolve them.
Develop and submit annual quality plans according to funder requirements and deadlines.
Prepare and submit quarterly quality reports and monitor performance against established benchmarks.
Monitor and support improvement of clinical outcomes, including retention in care and viral suppression, in alignment with applicable funder standards.
Lead preparation, review, and submission of annual client-level data to support quality and ensure accuracy and completeness.
Prepare and submit narratives and data reports to state and federal agencies as required.
Develop and optimize EHR-based tools and workflows, such as dashboards, registries, templates, and alerts, for Ryan White reporting, eligibility tracking, and care coordination.
Oversee and optimize Ryan White eligibility workflows to support timely access to services, reduce client burden, and maintain regulatory compliance.
Collaborate with senior leaders to identify and develop strategic goals and plans.
Collaborate with subject matter experts to understand workflows, resources, and relevant information.
Participate in research efforts relevant to the clinical program or patient population, as applicable.
Serve as a liaison to the UVA Health community and external and credentialing agencies.
Coordinate preparation of materials and documents for regulatory site visits, as applicable.
Collaborate with stakeholders on process improvement efforts and participate in projects as a subject matter expert.
Maintain regular communication with state and federal program officers by phone, email, and scheduled meetings.
Attend grant-related consortium, contractor, and quality meetings with state and federal partners.
Support Consumer Advisory Board meeting coordination and ensure agendas and content align with the program mission.
Solicit and incorporate client feedback to inform program improvement and responsiveness to patient needs.
Represent the program at relevant regional and national conferences.
Assist with writing and submitting grant applications for HIV and Ryan White funding in alignment with program goals and funder requirements.
Perform other duties as assigned.