Registered Nurse Clinic Lead - Specialty Gastroenterology

CHRISTUS Health•Marshall, TX

About The Position

The Registered Nurse Clinic Lead provides administrative support for a specialty gastroenterology clinic, including assisting with department process improvement, serving as backup to the manager, maintaining supplies, coordinating schedules and meetings, and participating in training and in-services for clinical staff. The role maintains daily clinic operations and escalates patient, staff, or physician issues to the manager when they are beyond the lead’s comfort level or are questionable. The lead handles less complicated issues and assists staff as needed. The position supports clinic staffing, budget awareness, equipment upkeep, quality control, and policy compliance. It monitors associate schedules and PTO requests to maintain appropriate coverage, assists with associate performance evaluations and merit recommendations, and reports policy non-compliance to the manager. The role follows CHRISTUS Physician Group guidelines for HIPAA and confidentiality, along with established policies and procedures for quality assurance, safety, environmental and infection control. It carries out responsibilities in a manner consistent with the CHRISTUS Mission and Code of Ethics, supports cultural diversity objectives and the CPG Service Guarantee, and performs other related work as required.

Requirements

Graduate of an accredited school of nursing.
Excellent computer knowledge and skills, including data input and abstracting.
Proficiency in Microsoft Word, Excel, and Outlook.
At least 2 years of experience.
Registered Nurse license.
CPR certification through the American Heart Association.

Responsibilities

Maintain daily operations of the clinic.
Keep the manager informed of patient, staff, or physician issues that are beyond the role’s comfort level or are questionable.
Order departmental and medical supplies.
Coordinate equipment maintenance and repair.
Monitor budget and spending in consultation with the manager.
Monitor quality control standards, including immunization logs, waived testing, drug sample logs, and equipment sterilization logs.
Resolve less complicated patient, staff, and physician issues.
Assist with evaluating associate performance and recommend merit increases; the manager handles discipline.
Report associate non-compliance with approved policies to the manager.
Monitor associate work schedules and PTO requests to maintain appropriate staff coverage.
Ensure NCHD referrals are appropriate.
Assist staff as needed.
Follow CHRISTUS Physician Group HIPAA guidelines and maintain strict confidentiality of protected health information.
Use oral and written communication skills to convey ideas clearly and positively in a manner consistent with the CHRISTUS Mission.
Maintain established CHRISTUS Physician Group policies, procedures, objectives, quality assurance, safety, environmental, and infection-control requirements.
Implement responsibilities consistent with the CHRISTUS Mission and Code of Ethics and supportive of cultural diversity objectives.
Support and adhere to the CPG Service Guarantee.
Perform other related work as required.
Assist with department process improvement, provide backup to the manager, maintain supplies, coordinate schedules and meetings, and participate in clinical staff training and in-services.