Registered Nurse Case Manager FT Days Genesys

Henry Ford Health•Grand Blanc, MI

8h•Onsite

About The Position

The Case Manager is a member of a hospital- or specialty-based patient-centered care team or treatment team. The role involves collaborative identification, assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services that address individuals’ and families’ health care needs. The goals are to promote patient safety, quality of care, and cost-effective outcomes. The Case Manager provides effective discharge planning to support safe transitions to the next level of care and helps patients who have experienced a critical event or diagnosis use management strategies to optimize health outcomes across the care continuum. This is an on-site, full-time day position at Genesys, with four 10-hour shifts, a schedule of 7:30 a.m. to 6 p.m., every fourth weekend, and a holiday rotation. Orientation is approximately 6–10 weeks.

Requirements

Bachelor’s degree in nursing.
At least three years of clinical experience.
Unrestricted Registered Nurse (RN) license in the State of Michigan.
Excellent verbal communication and written documentation skills.
Excellent customer service and interpersonal skills, including the ability to interact with internal and external customers and all levels of the organization.
Strong problem-solving, analytical, and decision-making skills.
Strong computer skills and knowledge.
Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations, and case management principles.
Knowledge of medical ethics and legal implications related to case management.
Understanding of social determinants of health and their impact on patient wellbeing.
Ability to facilitate community resources to meet the needs of diverse populations.
Strong organizational, planning, and implementation skills, including the ability to manage multiple complex patient needs simultaneously.
Compassion and the ability to advocate successfully for patients and their families.
Must meet or exceed core customer service responsibilities, standards, and behaviors, including communication, ownership, understanding, motivation, sensitivity, excellence, teamwork, and respect.
Must practice customer service skills through ongoing training and in-services.

Nice To Haves

EPIC and Care Port experience.
Experience in discharge planning, home health care, rehabilitative medicine, or managed care.
Case Management certification (CCM) from the Commission for Case Management Certification (CCMC) or Accredited Case Manager (ACM) certification from the American Case Management Association.

Responsibilities

Create comprehensive care plans that integrate patient and family preferences and values.
Monitor patient medical necessity and level of care through assessments and ongoing evaluations.
Advocate for resources and remove barriers to ensure effective care delivery.
Maintain ongoing dialogue with supervisors and care transition team members to reevaluate and implement health plans.
Serve as a resource for medical record documentation, level-of-care recommendations, and post-discharge treatment options.
Coordinate identification, assessment, planning, facilitation, care coordination, evaluation, and advocacy for patient and family health care needs.
Provide discharge planning services that support safe transitions to the next level of care.