Registered Nurse Case Manager
About The Position
The Hospice Registered Nurse Case Manager oversees hospice patient care, leads and mentors an assigned interdisciplinary care team, and ensures care meets clinical best practices and regulatory requirements. The role includes case management, clinical oversight, care-plan review, quality improvement, team coordination, staff education, and support for regulatory readiness. The position also participates in an on-call rotation to provide 24/7 oversight of patient care and agency operations. This is a home-based care role involving extensive travel, potentially several hours per day across multiple locations, and 1–10 home visits daily. Travel areas may change according to patient needs. The RN delivers hands-on care in varied and unpredictable home environments and weather conditions, and uses a tablet or laptop to document visits in real time. The hourly range for the posted region is $55–$60 USD.
Requirements
- Bachelor’s degree or higher in a health-related field.
- Clinical RN experience.
- Valid RN license in the state of practice.
- Active BLS certification through the American Heart Association or Red Cross.
- Valid driver’s license and auto liability insurance for home visits.
- Strong knowledge of Medicare Conditions of Participation, Local Coverage Determinations, and regulatory standards.
- Proficiency with Outlook, Word, and Excel.
- Ability to manage patient needs and interdisciplinary team functions.
- Strong interpersonal communication skills for working compassionately and professionally with patients, families, and caregivers.
- Sensitivity to patient privacy, HIPAA compliance, and ethical care practices.
- Ability to adapt care to the unique needs of each patient and family.
- Ability to make sound clinical decisions, solve moderately complex problems, and collaborate with interdisciplinary team members.
- Ability to travel several hours per day, make 1–10 home visits daily, and work in varied home environments and weather conditions.
Nice To Haves
- Hospice experience.
- Certified Hospice and Palliative Care Nurse certification.
- JCAHO knowledge.
Responsibilities
- Supervise, mentor, and ensure the competency of the assigned hospice care team.
- Serve as team leader and provide direction and oversight to interdisciplinary team members.
- Oversee care plans, evaluations, treatments, and patient outcomes.
- Monitor and review patient care for compliance with Medicare and hospice regulatory standards.
- Review and approve care plans in the Electronic Medical Records (EMR) system, ensuring accuracy and adherence to Medicare Conditions of Participation.
- Participate in agency quality assurance initiatives, review outcome data, and drive performance improvements.
- Lead and coordinate interdisciplinary team meetings with hospice clinicians and the medical director.
- Provide ongoing training, guidance, and documentation support to hospice team members, including orientation and performance feedback.
- Assist the Director of Clinical Services (DCS) with compliance and survey readiness.
- Participate in an on-call rotation, providing 24/7 oversight of patient care and agency operations.
- Travel to patient locations and deliver hands-on care in home environments.
- Use a tablet or laptop for real-time medical record documentation during patient visits.
Benefits
- Flexibility and work-life balance through the autonomy of home-based patient visits.
- Supportive and collaborative work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
