The Registered Nurse Case Manager provides and coordinates care for terminally ill patients and their families across hospice settings. The Case Manager assesses patient and family needs, makes contacts at least every 15 days, and uses teaching, assessment, and intervention skills to provide comfort care and maximize quality of life. The role includes educating patients and families about disease processes, disease management, hospice, signs of decline, and end-of-life care; updating physicians as required; and continually reviewing each patient’s needs, service utilization, and eligibility for the appropriate hospice level of care. The Case Manager leads the interdisciplinary care group for each assigned patient and family, developing, revising, and implementing the Plan of Care in collaboration with the interdisciplinary team. Duties include administering prescribed medications and treatments, arranging equipment and supplies, documenting care in the electronic health record, monitoring patient responses, updating care plans, and communicating changes to physicians, supervisors, and team members. The role also includes supervising Home Health Aide and licensed practical nurse visits, supporting discharge planning and continuity of care, and orienting or mentoring new staff as requested. In Wisconsin, the Case Manager may perform OASIS assessments for palliative care patients and initial and comprehensive hospice assessments, establish and update plans of care, confirm continued skilled nursing and homebound criteria, and initiate preventive and rehabilitative nursing procedures. The position requires age-appropriate care knowledge and the ability to assess and respond to patients’ needs across the lifespan. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., for 40 hours per week. The primary service area includes Bristol, Salem, and Twin Lakes. There are currently no weekends or call; the role includes a rotation of one to two holidays per year. The listed pay range is $38.20–$57.30.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed