Registered Nurse Care Manager - North Idaho

Care To Stay Home•Post Falls, ID

10d

About The Position

Care to Stay Home is seeking an Idaho-based Registered Nurse Care Manager to lead and develop its care management team and guide care for North Idaho seniors. Reporting to the Executive Director, the role directly supervises two Assistant Care Managers, including Growth & Retention, and works with scheduling and office leadership to improve care quality, safety, client satisfaction, and long-term retention. The position includes in-home client assessments; development and updating of individualized care plans; caregiver coaching and clinical guidance; monitoring clients’ condition changes and documenting interventions in a HIPAA-secure EMR; and coordination with clients, families, internal teams, physicians, therapists, and schedulers. The Care Manager also participates in a manager on-call rotation, maintains audit-ready client files, collects initial service payments, upholds state home-care regulations, and provides assigned nurse delegation services within verified practice authority and state-specific qualifications. Delegation qualifications will be verified before independent assignments.

Requirements

Active Registered Nurse (RN) license; MSL required.
Bachelor’s degree in Nursing.
At least 5 years of geriatric or home-care experience.
Demonstrated staff supervision and leadership skills.
Solid clinical assessment skills and delegation capabilities.
Warm, professional communication skills that build trust with families and field staff.
Reliable, insured transportation and ability to visit clients in their homes.

Nice To Haves

Experience with Washington delegation is preferred.

Responsibilities

Complete in-home client assessments and develop and update individualized care plans in collaboration with clients, families, and the care team.
Respond to changing client needs.
Supervise two Assistant Care Managers, including Growth & Retention.
Provide ongoing caregiver coaching, clinical guidance, competency evaluation, and supervision appropriate to client needs and applicable regulations.
Track condition changes and interventions in the HIPAA-secure EMR, promptly escalate concerns, and follow through on resolution.
Coordinate with the internal scheduling team to support care compatibility and work with external physicians, therapists, and schedulers to keep care seamless and client-centered.
Participate in the manager on-call rotation.
Maintain audit-ready client files and collect initial service payments.
Uphold state home-care regulations.
Provide assigned nurse delegation services within verified practice authority and state-specific qualifications, including required teaching, competency checks, and follow-up.